TripAdvisor Rating
Based on 1083 reviews
See all**Property Location**.With a stay at Mercure Düsseldorf City Center, you'll be centrally located in Düsseldorf, within a 5-minute drive of Konigsallee and Mitsubishi Electric Hall. This 4-star hotel is 4.1 mi (6.6 km) from Messe Duesseldorf and 5.5 mi (8.8 km) from ISS Dome. Distances...
More about the hotel
Unpretentious but not bad
The hotel is located not far from the main railway station and the famous Japanese district. Our room was big, but looked a little bit old-fashioned, especially the bathroom. It was Saturday’s night and it was extremely loud outside (celebrating football fans). The bar downstairs is quite cosy. The staff was friendly.
Conveniently located, mid range hotel
While the rooms are tiny, they have everything you actually need: double windows to keep the street noise out, single bed, shower, sink and toilet. there is even a phone and a kettle on the desk with the TV (lots of intentional channels). Efficient check in. Excellent breakfast buffet to satisfy any taste, fresh squeezed orange juice, fresh espresso,... There is also a bar & restaurant which serves pretty decent food. Located within walking distance of the old town, a lot of restaurants, the main train station and the primary shopping centre.
Bugs...
The hotel claims to be 4 stars. Despite the god location it has several flaws. Rooms are small and need maintenance. Air conditioning is noise. The “quatre saison” has an horrible service and the waiter are slow, unfriendly and not prepared to deal with customers. I was with a group that had several rooms and in one was a bug infest-ion. That is unacceptable in a hotel that level. Unfortunately was no way to upload a video of the bugs here, i will keep it for the records.
Good bar
After stopping in the city centre Dortmund hotel which was the same * rating, I was a little disappointed, the room smelled of smoke and was quite dated. However the beds were comfortable hotel in a convenient location and the hotel bar very good
Good hotel but can’t say it’s 4 stars
We stayed there for 4 nights. The room furniture was not bad but we had two beds attached to each other with small separate covers for each bed. Also there was a place for the mini bar in the room but locked and without the mini bar. The staff is nice and welcoming and I didn’t take time to check in. I didn’t complain about those two issues but for a 4 stars hotel it was strange for me specially that it is not a cheap one.