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TripAdvisor Review
Based on 104 review
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Welcome to Düsseldorf-Derendorf! Messe Düsseldorf, Düsseldorf Airport or the main station are directly connected. The old town with the longest bar in the world can be reached in a few minutes by subway. The hotel is centrally located in modernly designed rooms in the usual Mercure quality.
More details
Welcome to Düsseldorf-Derendorf! Messe Düsseldorf, Düsseldorf Airport or the main station are directly connected. The old town with the longest bar in the world can be reached in a few minutes by subway. The hotel is centrally located in modernly designed rooms in the usual Mercure quality.
Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Concierge
Golf desk
TripAdvisor
Excellent
31
Very Good
43
Good
15
Reasonable
11
Bad
4
Business
42
Couples
27
Solo travel
6
Family
14
Friends getaway
8
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 3 March, 2020
We just spent 3 nights here and I really couldn't find fault. Staff were all friendly, and took the initiative – a problem with the fan in the bathroom was apparently reported by housekeeping after our arrival and was fixed for us. The hotel is small, which means it wasn't noisy or crowded, and the room was decent. Not the biggest Mercure room I've had, but it was serviceable for a weekend break. Although we were facing the street, there was little traffic noise. There is a tram stop a 5-min walk from the hotel taking you directly to the city centre, and bus 721 from the airport stops all but outside. There are also two kiosks either side of the hotel, and an EDEKA convenience store nearby. I liked Düsseldorf and I liked this hotel. I'll stay here again when I return.
darrenmcc
Reviewed 14 February, 2020
This is our favourite hotel in Düsseldorf. Great location, secure parking, quiet rooms despite being on a busy main road and numerous breakfast options in walking distance. The rooms are tastefully decorated with local motifs. Comfortable bed and efficient shower.
Katesgrove
Reviewed 3 February, 2019
Clean and spacious rooms. Modern reception area. Fairly central location. Good shower. Beds were comfy and lots of wardrobe space. Great little cafe that serves pastries next door. And stocked bar in the reception area. We enjoyed our weekend break here.
LauraBentley1989
Reviewed 9 January, 2019
This is not a large Mercure Hotel only having around 70 rooms. It is in a nice location with a number of restaurants and bars in the vicinity and en route to the busier areas of the centre of Dusseldorf. It is about a 20 minute walk to the AltstadtI found that my stay exceeded my expectations - particularly with regard to the welcoming, friendly and customer focus of all the staff I encountered at the hotel.Check in by Lea was excellent - I instantly felt welcome and in the hands of someone who was very capable and friendly. I was upgraded to a Privilege Room, which was a nice nice room, and although at the front of the hotel, was quiet.The breakfast was very good - the food was well prepared and presented with a range of options. Staff at breakfast were very good.The evening staff including Kaur and and English Chap, who's name I have forgotten, were very helpful, friendly and attentive. All in all this was an excellent stay - one where I felt entirely comfortable and welcome - both in using the facilities and interacting with the staff.
KB1466
Reviewed 10 October, 2018
Simple & clean hotel with poor reception services It was very difficult to find a parking place near the hotel upon our arrival on a Saturday and we had to park our car about 15 minutes walk from the hotel. The hotel services are arrogant, poor. The room is very well isolated from the street noise and it's also very clean. The services of the receptionists (2 men in the 50 or 60' ) made us feel very unwelcome and therefore we won't be returning to this hotel.
FrankdeVries