TripAdvisor Rating
Based on 273 reviews
See all**Property Location**.With a stay at Super 8 by Wyndham Eagle River in Eagle River, you'll be within a 5-minute drive of Eagle Falls Adventure Golf & Laser Tag and Amsoil Eagle River Derby Track. This hotel is 1.3 mi (2.2 km) from Eagle River Golf Course and 1.4 mi (2.2 km) from...
More about the hotel
Poor Covid protection
Friendly staff, too bad they don't wear masks; also did not enforce social distancing and mask wearing by guests. As an immunocompromised person, I felt my safety was at risk. When the staff did wear masks, they were pulled down below the nose. To get in and out of our room I was forced to walk past groups of people (staff included) without social distance or masks.
Very Disappointed!
We were having a great weekend with family and friends before it was to late to be driving, so last minute we decided to stay in town. Our kids were at home and we just wanted a night alone. We paid 128$ For a room with a “jacuzzi” that didn’t work, hair in the shower and no shampoo or conditioner in the room. Then we were greeted by a very rude lady at the front desk who yelled at me when I asked about breakfast and for a tooth brush. We ended up leaving really disappointed in staying there, especially for the price! I mean this place has to be atleast a 3 star hotel if that! We’re in a pandemic and they can’t even take the hair out of the shower for the next paying customer??
Wonderful welcome
When our plans were changed due to power outage, I called the Super 8. Jeanie was very helpful and reserved a room under the storm event rate. When we arrived James and Jeanie got us checked in quickly. Several times they told us to ask if we needed anything. A breakfast to go was also available for tomorrow morning. Management should know what great employees they have here!
Great customer service
My mom and I had a cabin reservation originally but we found out on the way up that the power was out and wasn't expected to go back on anytime soon. James and Jeanie were extremely nice and accommodating. They not only gave us storm event discount but were also very pleasant and helpful. I would suggest this place just for the customer service
Filthy Dirty Hotel Disgusting!
I have never been so appalled in my life. With Covid right now they seem to not care about the cleanliness of the rooms. The carpet feels sticky on my feet. The front desk worker wasn't wearing a mask. There are layers of dust everywhere and mold in the bathroom. The outside of the lights in the bathroom were missing exposing dirt and dust. Bedspreads were old and dingy. Take a look at these pictures. I will never stay at this hotel again! I'm a Wyndham member and I will be reporting this place to the company!