Based on 714 review
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The new Hyatt Place Edmonton-West is located just five minutes from the West Edmonton Mall – the largest shopping mall in North America with over 800 stores, restaurants, an amusement park and even a water park. Guests on business or leisure enjoy perks like our free a.m. Kitchen Skillet breakfast and spacious rooms with home like amenities because traveling should fit the way you live. And you'll be impressed with the technological amenities that make your stay in Edmonton easy and efficient.
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesPoolIndoor pool.
Business Facilities / FacilitiesMeeting RoomsBusiness Center
BIrthday and Shopping Weekend
Reviewed 2 december, 2021
Great location for West End shopping and dining. Was so busy at breakfast could not get in but were a few good outside options. Felt bad for the cleaning staff as had to replenish everything on a case by case spread out request rather than be allowed in to check room by room per normal service. Know is supposed to be Covid issue but annoying and not sure why all the hotels still doing it. Bar was open very late but not very welcomng venue. Service was good though.
Great location for a staycation!
Reviewed 2 december, 2021
We were here on a 'staycation' with three young children. The hotel was very clean, the hotel room was very nice, the included breakfast was great and the pool was a lot of fun for our entire family. A very positive experience.
First time in Edmonton, definitely won't be the last!
Reviewed 29 november, 2021
I travelled from Ontario to Edmonton for the first time as a centre meeting point for my long-distance relationship. I spent weeks deciding on the best hotel to it our needs, and the Hyatt was it. We wanted something with free-breakfast, a nice pool & something close to the airport&mall. The hotel was only a quick 20 min from the airport, and literally around the corner from the mall...so close you can see it from our room. Our room was very nice! loved the couch set up! There was a minor house-keeping issue as our toilet was a little dirty still upon arrival. It did not make or break our trip, I cleaned it quickly before use & brought it up to staff later who were apologetic, and immediately offered compensation on our food order which was not expected; but definitely appreciated. Every staff member we encountered were very friendly, helpful and seemed like they genuinely enjoyed their job! We were told due to Covid, housekeeping will only be done on request and check out, which was fine by us however, on our 3rd day it was a nice surprise to come back to our room clean with fresh towels. Were not sure if this was a mistake or intentional, but we enjoyed it & also felt bad that we left it a mess unaware on what was about to happen! I was weary on breakfast as we've stayed in a few other hotels recently that state they have free hot breakfast and then we get there and end up with a bagged water, apple & yogurt. The Hyatts breakfast surpassed our expectations! All kinds of options! Eggs, Sausage, French toast or pancakes, yogurt, fresh fruit, bagels, cereal, juice & coffee! Ran very smoothly considering it wasn't fully self-serve, you can't beat it for the price! Loved being able to run downstairs, grab breakfast and then have an intimate dining experience in our room on the sofa! I had no idea they offered discounted WEM park passes until check in, so that was a nice surprise, definitely took them up on that offer! which by the way is a wonderful, well-worth it way to spend a day in Edmonton. We did the waterpark, which was amazing, but also meant we didn't have time to experience the Hotels' pool/hot tub so I have no review for that! Overall this property is amazing, we will definitely be staying there again! The only few additions that would make this place 10/10 would be robes in the room, pillow top mattresses (although they were comfy), & in-house spa.
Great value - excellent service by the staff
Reviewed 28 november, 2021
The staff at this property are very customer friendly and do their best to make your stay enjoyable by simplifying the check-in process and explaining all aspects of the property to ensure that your visit is enjoyable.
Stay here every time in Edmonton
Reviewed 27 november, 2021
This is an excellent hotel. The customer service is fantastic. The hotel is immaculate and everyone that we have ever encountered there has been wonderful. We had to have a late checkout and it was seamless to arrange. Also we have needed business services and the staff were very helpful.