First visit to Guatemala
Reviewed 12 February, 2020
Great little hotel. A bit dated but that was expected. Super nice staff as they were very helpful! Breakfast was fresh and good. Location was great for walking to restaurants and just across the road from the lake twitch the sunset:-) Mosquitos were very bad!! Bring repellant!!
Reviewed 1 January, 2020
As one previous reviewer said, the place needs improvement.As soon as i arrived and while opening the trunk of my car,in less than 30 seconds my shoes were filled with ants, i latter realized they had a trail all the way inside my bathroom which is 25 meters away.Water cold or lukewarm,mosquitos were abundant in the bedroom, shower stall with black mildew on the grout.The place needs a lot of attention, no big issues, just someone with the midas touch.Beautiful setting and friendly staff.As the proverbial saying goes:a little does a lot.If this was my place would turn it into a jewel.
Not what we were after
Reviewed 24 December, 2019
After a day of exploring Tikal, the number one thing we wanted was a nice hot shower. Unfortunately this was not possible. There was talk of a plumbing issue, so I put my dirty clothes back on and waited for it to be fixed, and were later told it was fixed but the shower was only ever able to get to lukewarm for the duration of our stay. For some people this won’t be a dealbreaker but for me, I really need a hot shower after a big day.
The hotel did my laundry for free to compensate for the shower problem but when I got the clothes back, there were items in the bag that belonged to another guest. I returned the items of course but this made me concerned that some of my items had gotten lost also as I hadn’t made a list of what I gave them, Id just trusted in their system.
The mosquitos are also an issue. Expect a lot of them. There is no system for keeping them out of guest rooms - no mosquito nets, no mosquito coils (we purchased our own from a shop down the road and burned them all through the night which meant breathing in a lot of smoke but at least it minimised the bites).
The breakfast was fine, didn’t try anything else from the restaurant.
In terms of location - it seems to be a good, central spot in El Remate but if we went back we would just stay in Flores. Flores is much more scenic and has many restaurants, shops, things going on etc. Yes El Remate is closer to Tikal and Belize but either way you’ll need to organise transport to get to those locations and what’s an extra 30 mins in a vehicle?
All in all I think the hotel will be good for some guests (especially if you like horses and don’t mind mozzies/lukewarm showers) but it wasn’t what we were looking for.
Very good place to stay!!!
Reviewed 25 November, 2019
We enjoy staying with our 3 kids in the ranch which is lay back ,comfortable, the staff give way above service and always try to help and advice. different style from normal hotel.deffently worth it.
Good fresh juices,quite place,near the lake which has beautiful access to it from the hotel.
Wonderful place and amazing staff!
Reviewed 21 October, 2019
Very original place and atmosphere! The surrounding was very nice and we had a magnificent view on the Petén Itzá lake every morning while taking the breakfast which was very pleasant! Above all, the staff was just amazing and they always did their best to help us during our stay. They were also so attentive and friendly to us that we felt more being with friends than in an hotel. Even our 2 years old baby had such great fun with them 😁 They really went out of their way for our family. I highly recommend!