Service animals not allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 431 reviews
A very hot, uncomfortable night
This hotel is outdated, needs to be fully renovated, including a whole new air conditioning system as the present one is the same, separate ones you find in U.S. highway motels dating back to the 1960’s. Unfortunately the hotel is also situated in an old area of Istanbul with very narrow streets full of cars, not really so convenient, there are many better places to stay with other Accor hotels (Accor group of hotels are awesome!). Also the clothes hangers are the kind you find in motels, the kind you must remove from a small “ring”, very unsexy and inconvenient. The only good thing, BUT very important was the staff. The gentleman in the reception was respectful and accommodating, so was the General Manager, a very professional and kind woman who understood our concern. With new hardware, i.e. an all renovated hotel and air condition system, this hotel considering the staff would have a great future.
The refund still not processed
I stayed there between 2 jan 2020 and 6jan 2020. They charged me a security deposit on my credit card details given to booking.com after multiple emails and telephone calls its been 6 months still not recieved the refund from there end .
Moments turned into memories
We stayed for one week at this cozy hotel. The location is awesome, 3 minutes of walk to nearest subway station, 10 mnts of walk+subway till Taksim square. Room & bed are very comfortable, slept like a baby. Unlike many hotels, lightning in this one is so good , additional bonus - big window which provides natural day light. Special thanks to Ms Gunay Floor Manager, she did her best to turn our moments into memories, the surprise she did for our small family we will never forget. She warmed our hearts with all the decorations and small notes she put for us. Her smile and friendly talks will always stay in my mind and my heart. Thanks for being there Gunay xanim❤️ We also want to thank Mr Sultan for always smiling and being ready to help even before we asked for it. Sultan is speaking any language you can imagine and can find common language with everyone👍🏼 As an Accor employee I want to highlight that those two are kind of employees I am happy to meet at Accor and proud to be in the same boat with. Both of mentioned colleagues just made our family trip. Thank you one more time and hope to see you again one day.
I enjoyed alot specially gust r miss satiya Watt to say thanx alot and also departman
The location was so great you can easily access to every where 5 min to taksim saure and nishantashi and Osman Bey all department treat you with an excellent services guest relation always out there to take care of you and cleaning and breakfast was the best We will be back again
I liked the service and the quality of the hotel. We’re good rooms and good location. I would definitely recommend this to everyone. Hope you will enjoy your time in Istanbul because I did :) see you meat time...