Based on 1416 review
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This modern, contemporary style city hotel is excellently located in Beyoğlu, just off the renowned Istiklal shopping street. Guests will find themselves among museums, art galleries, restaurants, bars and night clubs. Main transport links are within a short walking distance. The hotel is 22 km from Ataturk Airport and 52 km from Sabiha Gokcen International Airport. Rooms are decorated in chic and modern style, equipped with amenities that guests need during the stay. The hotel features a restaurant, a café and a fitness centre. Guests can enjoy fantastic views over the Golden Horn and the his...More details
Check-out ends at: 11:00
Pool and wellness facilitiesOutdoor Pool
Business Facilities / FacilitiesMeeting Rooms
Reception servicesLuggage storage
Very good option for Istanbul
Reviewed 14 october, 2021
I enjoyed staying in this hotel. Pluses: - comfortable big rooms; - perfect location - next to Istiklal famous street and Taksim square is just 10 minutes walk; a lot of restaurants, shops around; 5 minutes walk to Galata tower; - very good service; - ok breakfast (selection could be better) - but service is amazing. Attentive and fast. Special thanks to Eren - surprised with very good service. Please keep him. - 18th floor have amazing restaurant with city view; - ok small gym; - nice outdoor pool. Minuses: - amenties sometimes have some issues - like windows lockers, lights. Before rooms are given to clients - would recommend to check. In general would recommend and i would be back.
Reviewed 4 october, 2021
Nice hotel with perfect view. Breakfast was super. Thanks to Eren from restaurant. In our check in front office staffs helped us a lot. Thanks to Orhan and Erhan from reception. I hope to come here again.
Reviewed 27 september, 2021
I stayed just one night, but wasn't impressed. I'm not sure what's going on at the hotel, but the reviews for the past six months are all very negative. Whilst I didn't have an awful time, it wasn't great - and I'm glad I was only booked for one night. Reception staff on both arrival and departure weren't very friendly, and the use of masks by staff was lacking. The room was decent - it had a lovely view - but seemed a bit grimy. I didn't sleep well - it was far to noisy to keep the window open, but the air-con unit was blowing in cigarette smoke (even though hotel is non-smoking) and it was very unpleasant. Overall the place just seemed too busy - the lobby was frenetic, there was always a mass of people; staff cannot keep up with all the comings and goings; and there was always a long wait for the lift. It's a great location, but not an enjoyable stay.
Frustrating and disappointing..
Reviewed 24 august, 2021
Arrived last Friday evening, nice welcome, was informed I had to pay for my room, I had pre-paid, which on inspection, it was agreed I didn't have to pay again.... Dinner on Friday night was exquisite, fabulous service, amazing food, expensive but worth it, the restaurant and rooftop bar are independent of the hotel. Saturday morning, went for a lovely breakfast, back to the room and realised my room door did not lock, informed reception, and a gentleman arrived shortly afterward to check the door. Firstly he said it was my key card that was at fault. When I asked if I could show him the issue, he rolled his eyes and said no. When he did allow me to demonstrate, he walked away from me saying it was technical. I had to call after him to see if it would be fixed, he did not turn around but walking away said, ten minutes. the door was fixed eventually but the whole episode took around an hour. Before I left the hotel (11:20am) I dropped a dress at reception to be pressed. I got back to the hotel just before 9pm, went to my room, no dress, down at reception i asked where it was, the gentleman on reception called the laundry service, and at the end of the call, I had to ask what was happening. I was told laundry would call him back. He then asked what I had left, colour etc. so it could have been in the laundry in a sister hotel, I would get it on Sunday. I explained I was leaving on Sunday and needed the dress now, if it hadn't been ironed yet, to just return it to me.
Great location, disorganised service
Reviewed 23 august, 2021
When I checked in on Friday evening I was told my payment didn't go through at the desk. I was then asked to pay either €50 or 300tl cash as a deposit instead with no explanation as to why. This request was quickly withdrawn when I showed the person behind the desk my banking app, confirming my payment for the room had actually gone through. At 8.40am on Sunday morning I was woken to the sound of someone fiddling with the lock outside my door. When I called out to question what was going on, they said it was housekeeping and told me I needed to checkout despite checkout being open until 12pm. I also had a Do Not Disturb sign hanging from my door. Less than five minutes later someone from reception rang my room phone to ask if I had ordered breakfast (I hadn't). I don't know how disorganised you have to be to start ringing rooms at random to ask if they ordered breakfast, or wake them to check out before 9am. The hotel is in a great location, close to lots of lovely cafes, restaurants and shops. There is a significant level of noise pollution late at night as the hotel is so close to several bars and nightclubs, which I felt was to be expected given the location. The 'Superior Room with City View' looks out on to a large carpark and a city skyline in the far distance, which was a little underwhelming. The room itself was clean but a little cramped. There is a fabulous restaurant and rooftop bar which are located at the top of the hotel building and not affiliated with the hotel. I would highly recommend visiting the restaurant but would advise against staying in the hotel itself .