Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Do your own housekeeping
Opinión escrita el 6 de Septiembre de 2021
When we checked in, there was no one at the desk, just a note to have a seat in the lobby and they would get with me when they could. They came back after 10 minutes or so and we were checked in. I started to go to bed and found makeup on the comforter, then there was what looked like lipstick on the sheets. I called to the desk and they came down with clean sheets. I opened the door and he started handing me the sheets. He said you can take care of it. I told him no since I am 10 days out from major abdominal surgery. He came in and changed the sheets. When I asked about the pillowcases, he said fine, left and returned with pillowcases. He changed the sheets and cases but there was no apology and he appeared angry that he had to change the sheets.
The free breakfast was a tray with packages of honeybuns, no coffee or anything else.
Overall, I would not stay here again nor recommend it to anyone else.
Opinión escrita el 11 de Agosto de 2021
room was average no real problems there. Problem is I was charged for a stay on august 8 when the stay happened on march 20 Apparently there was a backlog of rooms they did not charge when the stay happened. Charging someone 5 months later is poor business practice.
Opinión escrita el 30 de Mayo de 2021
Where to start! Wow, first of all the Clarion chain should pull this franchise immediately as it is a stain to their name.
Came here renting three rooms for 2 nights on business.
Arrived at 10pm to see pair of customers waiting at the front desk.
We 5 of us together finally see a sign, "Back in 5 minutes, gone to airport!"
So apparently, the property was completely unattended while the front desk person acted as shuttle driver for a flight crew that evening. (I'm shocked any airlines would put their crew at this hotel)
After 35 minutes, not 5, the van arrives with the night desk man sporting his concert T-Shirt of attire. Lovely.
He quickly asked all 5 of us if we have reservations and we all say yes, looking at each other as if why the stern questioning.
Eventually, the party in front of us and we get our rooms.
A good night of sleep after an entire day of travel, wake up to find a dirty shower towel hanging over the curtain rod. One of my colleagues has a dirty shower towel hanging from the back door of his bathroom as well as ants in his shower.
(In case you are wondering, this is a prepaid American Airlines "vacation" hotel so we are kind of stuck, as well as being middle aged men, we can suck it up, but disgusting none the less)
Next morning, concert T-shirt man is sleeping at the desk o be awakened by us to see why there is no coffee. He begrudgingly makes a pot of cold mud and is shocked when we tell him its cold. This guy has got to go. Lazy and doesn't really care about his job.
So for breakfast can maybe expect cold coffee, nothing else.
The day person eventually comes in and is a bit more pleasant, but overall, this stay was disgusting with zero evening customer service.
Housekeeping was fun to watch as it appeared to be a 15 year old boy, trying to clean all the rooms.
I cannot recommend ANYONE stay here until things change. Like a new owner with some sort of pride in what happens in their hotel.
Thank you front desk
Opinión escrita el 28 de Enero de 2021
It was a last minute decision for my wife and I. Heather was more than hepful! Very welcoming when we walked in the door with a smile a bubbly attitude. Helpful with our situation, quickly got us checked in, offered help if we needed it with our overnight bags! Def a lasting refreshing impression
Opinión escrita el 29 de Decembre de 2020
Our stay at Clarion Inn was reasonably priced, the beds were comfortable and the staff very friendly. The room was clean and quiet. A sack breakfast was available but we did not use this service as we were visiting family.