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TripAdvisor Review
Based on 271 review
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This simple hotel is located in Farragut. The total number of bedrooms is 58. Fairfield Inn & Suites Knoxville West was constructed in 2013. Unfortunately, the front desk is not open 24 hours. No pets are allowed on the premises.
More details
This simple hotel is located in Farragut. The total number of bedrooms is 58. Fairfield Inn & Suites Knoxville West was constructed in 2013. Unfortunately, the front desk is not open 24 hours. No pets are allowed on the premises.
Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
TripAdvisor
Excellent
195
Very Good
54
Good
11
Reasonable
5
Bad
6
Business
53
Couples
74
Solo travel
8
Family
104
Friends getaway
11
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 12 July, 2021
My family is traveling for a funeral. We stopped at this hotel with our 3 young children. We were given room 321. When we got to the room, it was clear that neither bed had been changed. I pulled down the sheets and there were at 10-12 hairs all over the bed. I went downstairs to alert thr staff member of the problem. She offered another room-326. I went up there to see if it had clean sheets...same problem!! Hair all over the bed! I went back downstairs and was told no other rooms available. I was very frustrated as it is 1:30AM and we all just need to get some sleep in a bed that doesn't have someone else's public hair in it. There was no maid to come clean. I asked for clean sheets myself so we could change the linens. It almost 2AM snd we just finished changing the sheets in this bed. Incredibly disappointing and frustrating. If I didn't have my 3 small children with me, we would have just left. They were exhausted and it was easier just to change the sheets ourselves. It is appalling to me that such a breakdown in operations is happening. One room could be an oversight. 2 rooms on the same floor is someone blatantly not cleaning. Where are the checks and balances? I have the pictures to prove it. I will never stay here again. Ever! Stay somewhere else.
Laceypharmd
Reviewed 9 July, 2021
Friendly and helpful staff. nice area, plenty of shopping and places to eat. clean hotel with comfortable rooms. very pleasant stay, I would definitely stay here again when I come back through town. breakfast also had a good variety and the buffet was back to being open.
shannonmU7663BE
Reviewed 6 July, 2021
Always read the reviews on where we stay, eat, visit and these were on the money! This place was very clean, quite, friendly staff, good breakfast, and good location. Thanks for the reviews. trip advisor is great tool.
446pattih
Reviewed 2 April, 2021
Clean, always a plus. Bed was comfortable. Breakfast eggs seemed like powdered eggs, the COVID line to get food wasn’t too long. Pleasant employees. I like the reduced rate, it’s not post COVID yet, plastic barriers, muffled conversations are evidence of that, maybe that’s why the rates are down. Silver lining
Jesus4us
Reviewed 3 March, 2021
Farragut is as good a place to stop as any in Knoxville if you are passing through and have no local destination to be near. The Fairfield Inn measures up very well, and the staff is good. The inn's Covid practices seem excellent; the guests', overall, was good. But groups of soccer kids and their parents came along, and not all of them bothered to mask up. No one asked them to comply even while they hung around the lobby. Noise was not a problem to complain about during our stay. But it could be. We heard persons above when they marched around their room. The walls do seem thin for what is otherwise a well-appointed and relatively new place. There is a hot breakfast served over the counter when you order it. Nothing fabulous, still worth noting.
mostly_happy_camper