Property Location
When you stay at Fairfield Inn & Suites by Marriott Fayetteville in Fayetteville, you'll be in the business district, within a 5-minute drive of Northwest Arkansas Mall and Lokomotion Fun Park. This hotel is 8.1 mi (13.1 km) from Beaver Lake and 8.4 mi (13.5 km) from University of Arkansas- Fayetteville. Distances are displayed to the nearest 0.1 mile and kilometer.
- Northwest Arkansas Mall - 1.9 km / 1.2 mi
- Fiesta Square Shopping Center - 2.2 km / 1.4 mi
- Lokomotion Fun Park - 2.5 km / 1.6 mi
- Lake Fayetteville Park - 2.8 km / 1.8 mi
- Fayetteville Family Clinic - 2.9 km / 1.8 mi
- Lake Fayetteville - 3 km / 1.9 mi
- Gator Golf Fayetteville - 3 km / 1.9 mi
- Tyson Foods Headquarters - 5.6 km / 3.5 mi
- Botanical Garden of the Ozarks - 6 km / 3.8 mi
- Blessings Golf Club - 6.2 km / 3.9 mi
- Northwest Neonatal Graduate Clinic - 6.8 km / 4.2 mi
- Wilson Park - 7 km / 4.4 mi
- Starlight Skatium - 7.5 km / 4.6 mi
- Headquarters House Museum - 8.1 km / 5 mi
- Northwest Medical Center - Springdale - 8.1 km / 5 mi .The preferred airport for Fairfield Inn & Suites by Marriott Fayetteville is Northwest Arkansas Regional Airport (XNA) - 32.3 km / 20.1 mi.
Rooms
Make yourself at home in one of the 94 air-conditioned rooms featuring refrigerators and Smart televisions. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and microwaves, as well as phones with free local calls.
Dining
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Business, Other Amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
/https%3A//i.travelapi.com/hotels/30000000/30000000/29990400/29990335/be8be0c6_z.jpg)
/https%3A//i.travelapi.com/hotels/30000000/30000000/29990400/29990335/c238fdaa_z.jpg)
/https%3A//i.travelapi.com/hotels/30000000/30000000/29990400/29990335/baa6f3ea_z.jpg)
Nothing bad to say
Comfortable bed, clean, nice breakfast, friendly staff and great price. I would stay here again. Location is away from downtown but only a 15 minute drive. This is near the mall with lots of places to eat.
New GM Has a Lot of Work Ahead
There were several situations that made this a less-than-ideal stay at a Marriott-branded property. I do want to start by saying that I had an extended conversation with the brand new general manager at Midnight after the malfunctioning fire alarm found us in the lobby and she realizes a lot of work is needed in the area of guest relations. When we arrived I clearly stated that "if our room was ready we'd like to check in to drop our bags before heading to our event." Even though my profile CLEARLY states high floor near the elevator, we were given an accessible room on the ground floor, with the front desk manager assuring me it's in a quiet corridor. I did ask why we weren't given a high floor as we had booked the room well in advance and did online check-in as soon as it was available to do so. Her response was, "Well, we are sold out." We arrived back later in the evening and children were running around the hotel, including outside our room. As I was getting ready to go to the front desk the fire alarm went off. We gathered in the lobby and it was at this time that I shared my experience with the GM, who apologized and assured me we would be moved to a suitable room in the morning. Saturday morning when simply trying to fill my coffee mug the breakfast area employee berated me about wearing a face mask. It wasn't said politely, but was extremely rude and condescending to the point other guests mentioned to me how sad it was that our business wasn't appreciated. I voiced my displeasure to the employee, and it was at this point that the front desk manager came over and said rather flippantly, "We're moving you to another room, so it will be just fine." We were moved to another room before heading out around 11 AM and there were no further issues, but I did find chagrin in observing that most guests were not wearing face masks while getting breakfast. Our stay was extended a day but I booked that at the Four Points Bentonville. I do appreciate the bill adjustment by the GM but the excuse Sunday morning that our room couldn't be serviced upon request because they were short-staffed was simply unacceptable.
Nice place to stay.
Nice hotel. I think it was recently nicely renovated. Checked in with the app, but we needed to get a card key because the app key took a while to activate. The staff, especially Tiffani, who checked us in and welcomed us, was very friendly and nice. Later in the evening, while at the front desk, we requested a couple of extra coffee pods and she was nice enough to soon afterward bring them up to our room herself. Thank you, Tiffani! Our room was clean and everything functioned well. Nice sized room. Good A/C. Very comfortable beds. Slept very well. We were given room 308 which is right next to the elevator, but we never heard elevator noise. There was traffic noise due to the room facing the freeway, but it quieted down by 10:00 pm. Breakfast, well, I give them a "Good try" but I feel the Covid restrictions were over implemented. No single packs of salt, pepper, or sugar to be given out. I wanted a little salt & pepper for my hard-boiled eggs but was told to bring them back and the server would sprinkle some on. Turkey sausage was not good. They were out of cream and regular half-n-half for coffee. All they had was flavored stuff. I got a bottle of milk, used some for our coffee's and drank the rest. Other than the disappointing breakfast, it was a nice stay.
Hotel was nice, night staff not so much
Overall, the hotel was very clean and worth the money. We didn’t have any issues until we needed more towels and the night desk staff refused to provide a towel to one of our friends for not wearing a mask even though she has a medical condition that prevents her from wearing a mask (my friend was very polite and kept her distance the whole time). We confronted the desk staff about the incident and she continued to refuse, threatened to call the police on us, and said she didn’t care that it was poor customer service. This was such a rude and ridiculous response to such a simple request that could have been resolved many ways. I will note: the other staff members were very nice and said they would talk to the manager.
COVID-19 update
At the time of this review, the hotel was not serving breakfast yet, but you can get a "grab and go" bag. Room was nice and it felt very clean and safe. I don't believe the pool was open yet. The young lady at the desk on 9/30/2020 was SUPER helpful and so friendly! She helped me with printing a project when the business center printer was out of ink. She was AWESOME!