Based on 218 review
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This charming hotel is located in stunning surroundings above the Mediterranean Sea, surrounded by a pine forest and with the Mendos Mountains as a backdrop. Butterfly Valley and Kabak Bay are closeby and the popular resort of Oludeniz with its' famous lagoon is roughly 12km away. The hotel has an ethnic style and is decorated with local artefacts and features a beautiful infinity pool with magnificent views. Built in terraces on the cliff side, steps lead down to a platform with access into the sea.
Check-out ends at: 11:00
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No customer service appalling attitude… Give this place a wide birth….
Reviewed 13 august, 2021
I live in the area and have visited this hotel a couple of times on a visitors day rate , which I will add has gone up twice this season ..Last year 150 TLR it’s now 350 TLR. Looking forward to spending a relaxing day with lovely food.. How wrong was I … Come lunchtime we headed into the restaurant and ordered lunch. I have a very serious allergy to pepper of any sort and chilly in any form. The waiter understood and the chief even came out to check what I ordered would be ok for me..perfect …Enjoyed lunch and the afternoon.. Come the evening was a different matter.. The same waiter (very kind helpful man) .. I ordered rib of steak, making sure they waiter understood my request for no pepper of any kind or chilli.. My steak arrived and on inspection it was covered in cracked black !.. I called the waiter over who I explained again about the pepper ..He apologised and took the plate of food away only to represent it within minutes ..It was the same steak same plate! I refused it again and back it went …After a short while the same steak and the same plate but only with vegetables scraped off, my companion and I now referred to this as the boomerang steak. This time I refused and asked for the duty manager.. A young man appeared and I fired me he was the responsible adult in charge.I explained the whole situation to him He listened and apologised and said he would take the cost of the meal off the overall bill.. On asking for the bill for the day it was clear that the meal had not been removed from the days expenses as promised. At this point another person appeared wanting to know what the problem was and had I told the waiter I was allergic to such ingredients as if it was a whole new thing. Having explained to this individual the seriousness of my allergy and that I’m not in the habit of not telling people and that we had already spoken to somebody who had offered a refund on part of our days bill at which point this individual got a very animated and aggressive in tone refused to look at me but looked elsewhere and said that it was the policy never to give refunds. He then went on to say that he didn’t know who this person was who said we would have a refund so I said I understand I’m happy to accept a voucher at which point he said we don’t get vouchers either. He offered a glass of wine as compensation but as we were in credit by about £15 and frankly a cheap glass of wine does not cover it not only did I not get an evening meal but I was actually accused of lying which really didn’t sit well with me. The person concerned was not prepared to listen so we stated that we would leaving but we would mention on Facebook and on TripAdvisor appalling service and how they had endangered my life by not paying attention to my serious allergy. On leaving the restaurant to get a taxi back there was a gentleman who I don’t know who it was asked if there was a problem as I was talking to my companion about the disgraceful disrespectful attitude of this individual towards good customers. This gentleman had heard about the incident and wanted a brief discussion as to what had occurred in the process of telling this gentleman the other very so-called duty manager appeared in an aggressive tone raising his voice to me and talking over me whilst I was talking about my experience. I told him to stop as I was not talking to him I was talking to the other gentleman and in fact the other gentleman told him to be quiet at which point he said nobody tells him to be quiet. I explained the situation I said I didn’t appreciate being called a liar and I certainly didn’t appreciate being challenged my serious life-threatening condition. I informed both gentlemen of my intentions and I would advise everybody and anybody to stay clear of this establishment they will rip you off they have no respect for you your custom or welfare… This has been an appalling frightening experience never ever will I recommend anybody to visit this hotel…
Beautifully situated small out of town hotel
Reviewed 30 september, 2020
We chose Zakros because it was out of town, quiet and wonderfully situated right above the sea. It was mostly populated by young couples and possibly honeymooners. You can walk down to these platforms they have built 10 feet or so above the sea on the Cliffs where there are chairs and couches to lie or sunbathe on. You can jump in to the sea from there as they have ladders to get back up, which was wonderful. The staff are very efficient if not overly friendly. The food was fresh and definitely above average. It was very quiet because it is very secluded and about a 15 minute drive from town.
Reviewed 3 september, 2020
Very well for people who need a quiet stay. -> Far from the crowded and noisy Ölüdeniz , but not so far in distance (only 15/20 min to reach Oludeniz and Kayaköy and 10 for butterfly valley by car . well located wonderful place ! ). -> Lovely room, confortable , with a full sea view terrace. No proximity with others, very quiet . -> +++ We loved the private accesses to the sea, with several sun bed option. Pool is also well and clean. -> Breakfast was diverse, generous and fresh. Professional and kind service staff. Very good stay ! We will come back . Only small thing : no WiFi in our room
Reviewed 18 august, 2020
I visited this hotel to try to have lunch with a nice view. I was not staying at it and I drive from the center of Fethiye there just to try to have lunch in a beautiful place, as I had seen the hotel on Instagram. What a terrible mistake. When we arrived the manager treated us in a strange way and offered to use the pool and the sea for 150tl per person, that was ok, but we didn't accept it because we just wanted to have lunch and we had another things to do later. Ok. So we told him that we were just going to have lunch, he bizarrely replied: “ok, but don't use it, don't go into the pool.” What the hell did he think? That my husband and I would jump in the pool and run without paying 300TL??? We should have left at that point, but I wanted to have lunch anyway. When sitting in the restaurant absolutely no one came, I swear we would sit for about 40 minutes until someone brought us a menu. We ordered 2 lemonades and as it took a long time to arrive, we gave up lunch, paid the bill and walk to our car. When we were inside the car, the manager practically came running and asking shouting if my husband had paid the bill! ???????? What was this? He should have checked at the restaurant. What kind of people did he think we were going to try to drink 2 lemonades for free in that joint. I have never been so embarrassed in my life. Keep away from this place.
Honeymoon in paradise
Reviewed 18 october, 2019
Upon arrival we were welcomed in true Turkish hospitality style. Shown to our room overlooking the sea (Smiley1) The room was immaculately clean, not an insect in sight. The pool is fabulous and we enjoyed light snacks on our pool bed most days. The service is outstanding - download Google translate to help you along. The team will literally do anything for you, any time of the day or night. Special mention to Hassan the chef who made us exactly what we fancied off menu - We enjoyed authentic curries, chicken Kiev and spaghetti bolognaise as well as stunning Turkish food. The restaurant manager and bar staff were also very kind. Freshly squeezed orange every morning and great coffee. We also enjoyed cuddles with the cats - Narcos, Myah and mummy cat who were impeccably looked after. We look forward to our next visit. If I could give more than 5 stars I would! Thank you.