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Great stay in a convenient location!
Opinión escrita el 13 de Septiembre de 2021
Of the 5 BW locations I've been to in the past year, a few of those several times, this was by far the best visit yet! The hotel is very clean, smells fresh (even the rooms!) and is conveniently located near an I-69 exit. The feel of the building and the rooms is nice and inviting. Nice restaurants and grocery stores nearby as well. The staff was lovely and friendly. I had really nice encounters with them.
Opinión escrita el 23 de Agosto de 2021
I stayed at this location on Saturday night after a concert. I didn't have children to wake me however the housekeeping made sure to interrupt my relaxing Sunday. I was sleeping naked and heard a knock on the door which startled me. I then heard the key card and someone open the door and then the door shut. I reported this to the front desk. She said sorry. So I emailed the manager and she sent me an email apologizing but would not honor my request for a partial credit to my account. I am a business owner and if I were to wake someone on a Sunday morning well before check out time I would make it right. Theres a reason hotels ask for check outs. So that the housekeeper knows when to clean a room. We had not checked out. We were clearly still in our room. The manager basically didn't care that her housekeeper came in while we were sleeping. Now I know why we stay at holiday inn normally
Opinión escrita el 10 de Agosto de 2021
Over priced hotel,not even breakfast,you are asking someone can do coffee,because all 3pots was empty,they are just about to get your money,nothing else. I paid for one night $189 this almost nyc price.just stay somewhere else.
Opinión escrita el 1 de Julio de 2021
We love this BW for our staycations, extended family visits, and traveling tournaments. We enjoy breakfast when it is open (covid precautions-closed). The rooms, pool, and gym are always clean! The lobby is a great space! Overall, the experience will have you searching availability with Best Western first for all of your hotel needs!!!
Not worth the money
Opinión escrita el 27 de Junio de 2021
The check in process was a nightmare. Arrived after 12am, called ahead in the afternoon to make sure everything was set knowing we would arrive late. But still had issues. The lobby was extremely loud with inconsiderate guests and we were given keys to a room that already had someone else sleeping in it. They offer continental breakfast online, however that was not the case, we received a bag of breakfast that consisted of a water bottle, granola bars and some type of chocolate chip bread. The room was disgusting, shower and bathroom not clean, the pull out mattress was stained, ripped and extremely worn. The electrical outlet near the sink was out of the wall and a hazard. Overall a crappy experience.