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Excelente hotel. maravillosa gente prestando servicio
Opinión escrita el 15 de Septiembre de 2017
Saliendo de la molestia en el Hampton, al final del complejo de hoteles de Florence SC encontramos este extraordinario Hotel, la señorita de la recepción menudita, hablaba con un acento muy divertido, nos atendió a cuerpo de Rey, explicó las tarifas y nos dio palmadas en el hombro por la tragedia de "Irma". El hotel concretamente esta muy bien diseñado, arquitectónicamente hablando, la decoración muy bella, los baños, los muebles, la lencería todo de lo mejor.El desayunos a la altura de ese nivel de alojamiento. Lo mas importante el trato de parte del personal. Fue tanto lo que nos gusto que de regreso nos alojamos otra vez misma dama grácil y bella nos atendió. Muy satisfechos y agradecidos.
Disappointed! Grossed out!
Opinión escrita el 11 de Agosto de 2021
We were excited to stay here because it was a Marriott and saw the good reviews, but SUPER disappointed when we got there. Bathroom smelled like urine. Only one towel. Floor was dirty especially around the toilet because of urine. I had to wipe the entire floor and toilet with clorox! Even my kids didn't want to go in there. Bathtub walls didn't look like it was cleaned either. Only 1 staff for the entire hotel so there was nothing they can do about the bathroom. Pillows had hair in all the pillows I looked at. Had to go to lobby and grab some new pillow sheets. Also we left an item in the room and when we called the same day we left, they said it was not there and the cleaner had not found it and nothing at the lost and found. Very surprised because it was not a small item but a big item so I'm sure the cleaner would have seen it. What that person did with, thats the question.
Opinión escrita el 2 de Agosto de 2021
We recently stayed one night at this hotel, our first time at this Marriott. We have stayed at the other Marriotts in Florence. We paid a premium price for less than a premium stay. The toilet in our room was not flushed. Could this have been an oversight? Sure! But what else hadn't been cleaned during this period of "enhanced cleaning measures"? The front desk host was less than helpful, which certainly surprised me. This has not been our experience with Marriott. The room where we were transferred to had exposed screws in the lower part of the shower from something that had broken off the wall. If I could have left this hotel, I would have. But, after driving for eight hours, arriving at a late hour and having to drive another ten hours in the car, we opted to stay. I will not recommend this hotel to family or friends traveling through Florence. There are many other options!
Opinión escrita el 24 de Julio de 2021
We stayed here before a Reds game. It is a beautiful, clean and reasonably priced place in a great area. The lady at the front desk was nice and quick about checking us in. It is also a newer property and everything looks and smells new. We will definitely stay here anytime we come up for games.
Opinión escrita el 18 de Julio de 2021
Stopped in for a night en route to Florida. Never stayed in Florence, but was pleasantly surprised at to the number of hotel and dining options. Hotel check in was a breeze, friendly service with a smile, and the room was super clean and comfortable. All and all a great hotel. Definately recommend.