Baymont by Wyndham Fort Morgan

Our room was dirty. We walked in to a vomit/pet smell and only to see a dirty mop left on the carpet outside the bathroom, pet food on the floor, the bathroom sink and faucet dirty, hair in the sink, the toilet cover half broken off, pubic hair on the floor, stains on the walls, the whole room STANK. We don’t have pets but whoever was in here before did. False fire alarm went off when we finally got into bed after a LONG day. We are on a trip to get my dad Cancer treatments and this really was not a good experience. We didn’t feel relaxed at all. We had to get our cleaning supplies out and clean the room ourselves just to feel safe. Especially with COVID still going around. Didn’t take our socks off, carpet absolutely reeks. We know better than to stay here on the way home. Please clean your rooms better. We really needed to catch a break tonight and we ended up having more of a stressful night than we could afford because of the smells and the dirty room.

TWICE we were given room keys for rooms with guests already in them! They were yelling at us for trying to get into the room about 10:30 at night. Horrible for us and them! We went to another hotel. Do not recommend this one. Very outdated as well

Terrible checkin service with booking.com at this hotel. He did not agree with that he had the reservation and my other friend had the same problem earlier in the day when he checked in after I found this out after the fact I asked him.

There was a vomit stain on wall covered by ottoman and same on bed skirt—reported it, but they sent cleaning person to wrong room. Kids on scooters in hallway...woke me up and couldn’t go back to sleep. Called downstairs no answer so opened door and shushed them, but they still continued riding scooters after I closed my door. I also was poked by broken sewing needle in carpet. Breakfast was in a brown bag—an orange,a peeled boiled egg in a ziploc and a small bottled water...no choice of anything else.

We stayed one night in mid-July. The positives were that the room was very spacious and the bathroom setup was nice with the coffee supplies outside at a separate sink. Where do I start with the problems? The front desk woman did not acknowledge us at all when we walked in. (We are BIG on customer service and manners.) We got to our room and it looked as though one bed had been slept in and it was roughly made. There was no indication of any disinfecting having been done (for COVID) although the front desk was covered in Saran Wrap. We disinfected the entire room ourselves and could tell that countertops had not been recently cleaned. (Granite hides a lot of stuff stuck on it.) The coffee pot wasn't clean and had coffee ground residue in the basket and filter. There was not enough coffee nor other supplies provided. Just a few tweaks would make this place get much higher ratings. The overall ratings must have been much better when I booked because I depend on them when choosing hotels.