Alexandra Hotel

Starting at

$ 49

Reception
Reception
Lobby Lounge

TripAdvisor Review

Based on 1479 review

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Only a 5-minute drive from the foot of Ben Nevis, the highest mountain of Britain, this hotel is located in the centre of Fort William. The West Highland Museum and the Jacobite Steam Rail Station are only a few steps away, Loch Lennhe and Loch Eil can be reached within 10 minutes on foot. The hotel...

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Property Info

Only a 5-minute drive from the foot of Ben Nevis, the highest mountain of Britain, this hotel is located in the centre of Fort William. The West Highland Museum and the Jacobite Steam Rail Station are only a few steps away, Loch Lennhe and Loch Eil can be reached within 10 minutes on foot. The hotel offers 24-hour reception, free WIFI in public areas, meeting rooms, restaurant, bar, bicycle rental and luggage storage.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    347

  • Very Good

    578

  • Good

    340

  • Reasonable

    136

  • Bad

    78

Travelers profile
  • Business

    95

  • Couples

    604

  • Solo travel

    118

  • Family

    258

  • Friends getaway

    228

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Overpriced dated and tired hotel. Only stayed as it was opposite train station.

Reviewed 30 october, 2021

Superior rooms were clean and pleasantly done out with comfortable bed and nice bathroom, although shower not hot enough. The hotel overall though is pretty shabby and tired. The whole thing needs completely refurbishing. The restaurant is like stepping back into the 70s and although the two reception areas are nice enough, the reception (first thing you see when you walk in) just looks like a youth hostel. The toiletries are a bit lacking and it’s annoying being nagged on email to ‘book’ a breakfast table in their ‘busy’ restaurant, which is reality is practically empty. Breakfast was so so.

esmivram

NO HOT WATER

Reviewed 28 october, 2021

We have just had a break here, from 18th October to 22nd, horrible, rooms ok but cold. No hot water for the whole stay, came on the morning we were leaving. Would have thought hot water a basic requirement ! Also evening meal although varied arrived at the table cold, would not stay here again, couldn’t wait to get home for a hot shower. On reporting this to reception, response was we are working on it, day before we were due to leave they said we could stay in there sister hotel the Ben Nevis and the ferry all of us on our coach trip back to them for meals, what a joke.

rozgibbons

5 day break

Reviewed 9 october, 2021

We stayed at this hotel on a coach tour with Strathmore travel. The driver was excellent very informative and helpful. On arriving we were given our keys to our room this was on the fourth floor I had asked for an adapted room. The girl explained there would be one available the next day and they would help us move our luggage. The room was clean well laid out with a walk in shower . The meals were on a set time 6:30pm for us, the dinning room was huge and very busy the staff looked rushed of there feet trying to serve everyone. Breakfast was set at 8:15 and again very busy this was a buffet style breakfast this was good with a nice choice. Overall the dinners weren't to my liking as I felt the choice was limited for me then I'm a really fussy and everyone else seemed to like it. The hotel is old creaky and worn in places but it adds character. The staff were were friendly and very helpful as it can't be easy looking after so many people . Hand gels were available all over the hotel and I saw staff using these regularly and all wore face masks.

Heather139

Excellent touring base

Reviewed 26 september, 2021

We stayed in this hotel for a week as part of a coach tour, and used it as our base for the week. The hotel is located in the centre of Fort William and the rooms and facilities were very good. The staff were friendly and helpful and the Covid regs were a bit of a pain but totally understandable.

Adrian G

Great wee place

Reviewed 24 september, 2021

Dylan In the night ye stalked me With yer banoffee cheese cake pudding They mocked me But like a hollywood villain Ye did my bidding I’m now fit tae burst ye see! Thanks for helping out when an other local hotel cancelled our booking without warning. Ya boo tae them and thanks to youse. The above poem was a challenge set by my colleagues in respect of fantastic service and great cheesecake. Hope ye like it.

kilmamouse