Comfort Hotel Fortaleza Atlantica

TripAdvisor Review

Based on 3854 review

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The Comfort is located two blocks from the famous Av. Beira Mar, a stronghold of bars, restaurants and the famous craft fair daily. Our privileged location offers quick access to the main shopping centers of the city, as well as to the new Fortaleza Event Center, where the main fairs and congresses ...

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Availability

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STANDARD DOUBLE NÃO FUMANTE

14m² apartment with city views equipped with TV, cable channels, minibar, individually controlled air conditioning, safe, work desk with int...

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Cancellation Policy

Amenities in this room:

Max 1 adult

by 7 years

Immediate booking

LUXO KING NÃO FUMANTE

Apartment on higher floors overlooking the city, with iron and ironing board, electric kettle with tea and coffee set. TV, individually cont...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 7 years

Immediate booking

LUXO DOUBLE NÃO FUMANTE

Apartment on higher floors with views of the city, they have an iron and ironing board, electric kettle with tea and coffee set. TV, individ...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 7 years

Immediate booking

SUPERIOR KING NÃO FUMANTE

Apartment overlooking the city equipped with TV, cable channels, minibar, individually controlled air conditioning, safe, desk with internet...

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Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 7 years

Immediate booking

SUPERIOR DOUBLE NÃO FUMANTE

Apartment overlooking the city equipped with TV, cable channels, minibar, individually controlled air conditioning, safe, work desk with int...

See more details

Cancellation Policy

Amenities in this room:

Max 2 adults

Max 1 child -

by 7 years

Immediate booking

SUPERIOR QUEEN DOUBLE NÃO FUMANTE

Apartment overlooking the city equipped with TV, cable channels, minibar, individually controlled air conditioning, safe, work desk with int...

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 1 child -

by 7 years

Immediate booking

Property Info

The Comfort is located two blocks from the famous Av. Beira Mar, a stronghold of bars, restaurants and the famous craft fair daily. Our privileged location offers quick access to the main shopping centers of the city, as well as to the new Fortaleza Event Center, where the main fairs and congresses take place. One (1) child up to 12 years old in the same parents' bed is free and breakfast is also included; Policy for Minors: By determination of Federal Law No. 8,069, dated July 13, 1990, we do not allow the lodging of minors under 18 (eighteen) years, unless accompanied by their parents or...

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Check-in starts at: 14:00

Check-out ends at: 12:00

Property Amenities

Reception services
Services / Luggage Storage24 hour reception
Cot available on requestRooms for the disabledAccepts major credit cardsPolyglot TeamPlayground
Cleaning / Laundry Services
Laundry / Dry CleaningDaily maid service
several
Broadband InternetElevatorFree WifiWheelchair Accessibility
Business Facilities / Facilities
PhotocopiesFaxMeeting RoomsSteam roomBusiness Center
Accommodation
24-hour room service
Food & Beverage
PubrestaurantPublic RestaurantBuffet Restaurant24-hour room service
Pool and wellness facilities
PoolOutdoor PoolFree fitness center
Stores
Gift Shop
Transport options
Free Parking

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1506

  • Very Good

    1696

  • Good

    477

  • Reasonable

    105

  • Bad

    70

Travelers profile
  • Business

    1579

  • Couples

    701

  • Solo travel

    132

  • Family

    1041

  • Friends getaway

    298

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Don’t stay here !

Reviewed 4 february, 2021

No bedroom service, old sheets, barely working air conditioning. At check out denied my receipt. There are much better hotels in the area for the same price. The lady at the desk could not explain why they don’t print a receipt so I could send for reimbursement. Personnel lack skills to treat with guests.

390sergiov

It starts with the reception!

Reviewed 4 october, 2019

Traveling all around we have learned that if you get a good reception, your stay will be just awesome! So, Ms Amanda at the check-in desk, just gave us a wonderful welcome, letting us know what the hotel was all about. We could not ask for more! Her kindness and helpful insight were over the top. Then, the next day, Ms. Kelly and Mr. Rogerio at Breakfast did all they could to make us feel welcome. The rooms are very clean, the place is nice and comfortable (the bed will really put you to sleep!) Our family loved our time there and we hope to come back soon...

TheNunesFamily

Not 4 star

Reviewed 25 july, 2019

We came to this hotel with great expectations based on information on the web but were disappointed with the poor front desk service, housekeeping and the poor restaurant service. We arrive at this hotel early on a Monday and were both very tired. The receptionist was rude, impatient and lacked professionalism. We ended up having to pay an additional R170 for early checkin. Great way to convince me to come back. Often, we had to request housekeeping to clean the room and change the sheets and towels. In addition, there were no iron or ironing boards available in the room. The front desk staff were often inattentive and told us that this is how hotels in Brazil operate.

Jorge N

Comfortable Stay

Reviewed 7 july, 2019

Clean room, friendly staff. Restaurant service slow, but the hotel stay itself was fine. The breakfast included was great -- lots of fruits, lots of cakes, tapiocas, and other hot items. I would stay there again.

kelzbelz11

Beware of this property

Reviewed 6 february, 2019

I inadvertently made my reservation through the Comfort website at this hotel for 1 person and not 2. When we tried to check in I was told by the clerk Renaldo that my wife's name wasn't on the reservation and that it wasn't his responsibility to change the reservation from 1 to 2 guests and that she wouldn't be able to check in without me changing the reservation. Unfortunately, as it turns out, I had no way to access my Choice Privileges account. So, they expected me to check in alone and leave my wife standing there or for her to find other accommodations somewhere else. Unbelievable!! This was a Choice Privileges reward night that I spent 16k points on that I had to eat and not getting anything in return. It was a free room using points. There is nothing on my reservation confirmation stating that this is a policy of this hotel . I've been a Choice Privileges member for 19 years and this is the kind of treatment I receive. I had to go to another hotel and pay for a room for my wife and myself. Renaldo just wanted to argue with my wife. We were offended and we felt hassled. It was the most unprofessional experience that I've ever had in 30 years of traveling for business or pleasure and it was the most ridiculous load of garbage that I've ever heard. Stay away from the Comfort Hotel, Fortleza, Brasil.

darrylh225