Muffato Plaza Hotel

TripAdvisor Review

Based on 192 review

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The best option for those seeking comfort and convenience. Strategically located next to the two main event centers in Foz do Iguaçu, Muffato Plaza Hotel features refurbished guest rooms and common areas, Flat Screen TV, Minibar, Split Air Conditioning, Wi Fi Internet and ample free parking, all wit...

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Duplo Casal

Apartment with a double bed, private bathroom, flat screen TV, split air conditioning, minibar and tiled floors....

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 6 years

Immediate booking

Duplo Solteiro

Apartment with two standard size single beds, private bathroom, flat screen TV, split air conditioning, minibar and tiled floors....

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Cancellation Policy

Amenities in this room:

Max 2 adults

by 6 years

Immediate booking

Triplo Casal + 1

Family apartment with a double bed + 01 single bed, private bathroom, flat screen TV, split air conditioning, minibar and tiled floor....

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 6 years

Immediate booking

Triplo Solteiro

Apartment with 03 single beds, private bathroom, flat screen TV, split air conditioning, minibar and tiled floor...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 6 years

Immediate booking

Property Info

The best option for those seeking comfort and convenience. Strategically located next to the two main event centers in Foz do Iguaçu, Muffato Plaza Hotel features refurbished guest rooms and common areas, Flat Screen TV, Minibar, Split Air Conditioning, Wi Fi Internet and ample free parking, all within easy reach. disposition of our guest with note 10 service.

Check-in starts at: 14:00

Check-out ends at: 11:00

Property Amenities

Reception services
Services / Luggage Storage24 hour receptionTourist Office
Cot available on requestRooms for the disabledAccepts major credit cardsBus parkingBus parkingJacuzziPlayground
Cleaning / Laundry Services
Laundry / Dry CleaningDaily maid service
Business Facilities / Facilities
Photocopies
Common areas
TV roomPlayroom
Accommodation
24-hour room service
Food & Beverage
restaurantBuffet Restaurant24-hour room service
Pool and wellness facilities
PoolFree fitness center
Activities
Pool Table
several
Free WifiWheelchair Accessibility
Stores
Gift Shop
Transport options
Free Parking

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    14

  • Very Good

    71

  • Good

    57

  • Reasonable

    28

  • Bad

    22

Travelers profile
  • Business

    55

  • Couples

    26

  • Solo travel

    5

  • Family

    50

  • Friends getaway

    38

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Very Far from 'Downtown'

Reviewed 17 january, 2020

The staff in the dining room and air conditioned rooms are the only saving graces for this place. The location is terrible- the room had a view of a junkyard/auto repair place, taxi's are very expensive to go into town (and you have to call ahead). The rooms were not super clean, when we arrived there was hair in the sink and on the floor, which remained for the whole stay. The internet was fine when it worked- but without notice it would stop working and go offline. There are maybe 10 TV channels that don't all come in completely clear. The pools were refreshing, but the chairs are hard plastic- not super comfortable to relax on. That being said, the staff was accommodating and kind. Some spoke Spanish, but others did not and I don't believe anyone spoke English, but I didn't even try.

industryKE

Not the worst, not the best

Reviewed 31 july, 2016

Stayed here for 5 nights. A mixed bag of good and bad points. Bad: Reception staff need customer care training - no welcome, no smile, no attempt to speak any language other than Portuguese. Security - no room safe - worse, when I went down to reception to ask if they could lock away my laptop they said the hotel doesn't have a safe. That in combination with the feeble loose door lock on the room meant I had to find another way to safeguard valuables. Breakfast coffee is awful considering this is Brazil, and the evening desserts are just sloppy mush and jelly. It’s way out of town, too far to walk so you need a taxi (there’s a place just outside) or a bus (a stop right outside but you need the right change in local currency). Good: The cleaners and the staff in the dining room are lovely, a real contrast to reception. The room was better than these reviews had me believe; the beds were very comfortable, excellent quiet new aircon, a large fridge, wifi (not fast). Breakfast is good with lots of fruit, lots of choice of hot and cold food. The pool looks good - we stayed in winter, so not tried. The hotel is generally clean although you could find fault if you want to.

aspivenin

Ants at breakfast

Reviewed 28 august, 2015

I'll start with the good things - the beds are very comfortable and breakfast is included (as with most Brazilian hotels). The cleaning is efficient and daily. It has free wifi. Now the bad things...The first thing is that their breakfast offered some cakes and one of the plates was covered in ants. Not a single member of staff had bothered to check which made me worry about the state of the rest of the food. This should never ever happen. I also saw some small insects crawling around my room. Secondly, for a hotel at a location that borders three countries, you would expect the staff to speak English. Not a single member of staff speaks English, including those at reception and the concierge when those are the ones you would think it was a minimum requirement. The wifi is extremely intermittent and in the week that I had to stay here on business, I didn't bother facetiming my family once as it would basically be impossible. There is no hairdryer and nowhere to hang towels when having a shower (or at any other time). The hotel card often becomes invalid, meaning you reach your room and have to trek back to the reception to revalidate it - this is awful for a hotel! I could probably say much more but this is a really bad hotel. Try the Rafain Palace Hotel next door, or even better somewhere downtown that is actually closer to the city.

Philly L

Didn't even stay one night

Reviewed 24 august, 2015

Thank goodness for credit cards!!! The hotel we reserved for our time in Foz do Iguazu was the absolute WORST place ever. It was right beside a very creepy looking truck stop, the windows didn't close completely, there was no internet, the room floors were cheap laminate that was curling, really old nasty looking chairs by the 'pool' ... We had reserved a room here while my husband was attending a conference at the Rafain. As soon as we saw the room and environs we decided we just couldn't spend even one night. We moved to another much nicer place just down the road.

johnstoj

Needs a lot of improvement

Reviewed 18 august, 2010

This hotel could be much better than it is, with a few minor changes. The staff is friendly and courteous but very few speak any language other than Portuguese. It wouldn't be a minus if this city wasn't a tourist spot. The restaurant is very inexpensive, but the menu is very limited. The wireless internet is useless. It is very slow and unstable. It goes down every 5 minutes. Furniture at the rooms is not adequate. There isn't anything with drawers. No safety box available at the rooms or at the reception. There is a hospital type TV set in the room, but the programing is strictly local, everything in Portuguese. For the first time I missed CNN International.

ivictoria