Based on 102 review
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This charming hotel is in Edison Area. Candlewood Suites Somerset features a total of 110 rooms. Pets are not allowed at Candlewood Suites Somerset.
Check-out ends at: 11:00
Reviewed 27 august, 2021
The maid here slams the doors. That’s what they do in ghetto hotels. That’s just my personal opinion. Slamming a door is a very rude and disrespectful thing to do in all cultures and they do this here. I’ve seen it a lot.
Awesome staff and wonderful clean and pet friendly hotel
Reviewed 18 june, 2021
We had an awesome vacation and coming back in 2 months. Very nice hotel and very pet friendly and clean. The staff was the best. Guy is the Supervisor of the front desk and so is De'Andrea the assistant manager. She really helped me set up my computers to be able to do my job for 2 weeks. Daniery and Tiffany at the front desk were friendly and very helpful and wonderful people to deal with. I would recommend this hotel to anyone staying in the somerset area. Great value, Very clean and Great hotel, wonderful staff and very pet friendly..Great value for your money
Nice hotel, questionable full time residents?
Reviewed 13 june, 2021
Nice hotel, very nice pet friendly room. Bed and bathroom were clean. (Most important to me) the set up was nice with a kitchenette. The outside area was clean. Front desk staff was very friendly and helpful. We had a “Small” fire the night we stayed, it was on the first floor, we were on the third. The alarm was so loud! (Guess that’s good) while I was walking around with my dog I got to the back of the building and a woman came running towards me waving her hands telling me to turn around because her dog would “attack my dog, he will get lose, he has done it before” I think this was a couple who lived there with three dogs, Didn’t really feel safe after that, guess not hotels fault.
Reviewed 19 march, 2021
This hotel was disgusting. After driving hours after making reservations only to find out the hotel i wanted was the Sonesta ES ... somerset ., i booked that and was sent to this place. Chrissy was nasty to me and after driving that long that wasn’t fair. I told her i wanted to cancel my reservations because i was told i would be charged 250 for a deposit. It’s covid and people don’t have that laying around for hotels. I then tried to cancel and Chrissy said “we we are still taking the money for tonight”... Thats stealing... and if my money is missing ... I’ll go to a higher power . Because i didn’t stay there and won’t be charged due to lack of communication on their end. The hotel was also disgusting. And smells like an astray. Never again.
Poor customer service, starting at the top.
Reviewed 6 february, 2020
I have given this dingy place the benefit of the doubt over the past year and half, and have sent my employees there for training with an auto manufacturer. We have sent a business check every visit, and my employees have secured the room with their own card, or mine and paid at the end with a check generated by my business. This particular visit, they let my employee check in and now are telling him that they wont accept the check. They say it's company policy. I have used a check for the past 8 visits, the general manager named Sophia Muro could not have been less helpful, and to be frank just rude. I spoke to the corporate end who said company policy is to accept business checks but not personal checks. Now she will not accept it because I reported it to corporate, and is clearly being a snotty poor loser. Safe to say that I will not be sending any of my employees back, and will be sure to let the Manufacturer that I send my employees Corporate Office know that this is the case. Do not stay here unless you want to deal with inept employees and have a cheap, crummy hotel experience.