Country Inn & Suites By Carlson, Cool Springs, TN

Starting at

$ 107

Lobby
Lobby
Room

TripAdvisor Review

Based on 751 review

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The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Professional service, cozy accommodations and a delicious breakfast featuring our famous waffles await at our hotel in Franklin, TN. Amenities includ...

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Property Info

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Professional service, cozy accommodations and a delicious breakfast featuring our famous waffles await at our hotel in Franklin, TN. Amenities include free WiFi, free hot breakfast, a fitness center, an indoor heated pool and free coffee. Guest rooms feature microwaves and refrigerators, premium bedding, flat-screen TVs and coffee makers. We are within walking distance of the CoolSprings Galleria and over 50 restaurants. Enjoy easy access to oth...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
PoolIndoor pool
several
Elevator
Business Facilities / Facilities
Business Center
Acrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Fast check-inCoffee / tea in common areasMeal service changed to increase securityThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilitySupport for excursions / ticket purchaseSwimming pool with wheelchair accessQuick checkoutFree breakfastShower room adapted for wheelchairsWheelchair accessible bathroomTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tPamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreation opportunities such as a sauna or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access and concierTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aFree tea bags/instant coffeeTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a television in a common area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 spa tubs, a 24-hour health club, andBusiness center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    343

  • Very Good

    202

  • Good

    103

  • Reasonable

    53

  • Bad

    50

Travelers profile
  • Business

    158

  • Couples

    168

  • Solo travel

    37

  • Family

    322

  • Friends getaway

    33

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great stay.

Reviewed 29 october, 2021

We stayed 2 nights at the Comfort Inn and Suites and were completely satisfied with every aspect of our visit. Thanks to the front desk personnel, especially Anson, for the kind and helpful service. The room was clean and properly supplied.

Connie H

Do not stay here!

Reviewed 1 september, 2021

Beware of staying here if you want to sleep. We were scheduled to stay here for 4 night total but left after only one night thanks to the CrossFit gym across the street that blares music from 4:30 am - 9:30 pm. On top of that in the morning hours we were awakened by cigarette smoke seeping in the vent of our bathroom vent. I am pregnant and it is extremely hazardous to my health and my family’s. We checked out in the morning as soon as we could. I contacted corporate to file a formal complaint. They directed me to contact the general manager which I did as soon as we had relocated to our new hotel. Eric, the manager, left me a callous voicemail accusing me of lying about the cigarette smoke…I will be contacting corporate again with a formal complaint against you Eric.

173kacies

Clean room with hot biscuit breakfast for a great price

Reviewed 7 august, 2021

The room isn’t anything fancy or luxurious, but the price was fantastic as I stayed here 5 nights while I waited to close on and move into my new house. I selected this hotel because they had hot egg, sausage, & cheese biscuits available in the morning. Wifi was great so I was able to work from my room. There’s plenty of parking. Room was clean. Only annoyance is ice isn’t available on every floor. I was very happy with my stay here, especially given the price.

LauraB_2828

Nice hotel

Reviewed 25 july, 2021

The hotel was clean and the room was nice. Comfortable bed. I understand that Covid has changed the breakfast options, but perhaps consider a dairy free/egg free option? A biscuit and sausage would suffice. My only options this morning were a prepackaged cinnamon roll or a tiny orange.

amysT1130UQ

One night stay for family event

Reviewed 25 may, 2021

I stayed at the Comfort Inn & Suites for one night in May 2021 for a family event. Check in was seamless, and Mark at the front desk was a pleasure to work with. He kindly helped me fix an issue with my payment. The front lobby was inviting and clean. The elevator was prompt. Rooms were very clean and we had no issues with noise overnight. Breakfast options were convenient and very tasty. I would definitely stay here again if I were in the area. great location and stay and price!

sonyacdr86