TripAdvisor Rating
Based on 333 reviews
See all**Property Location**.Located in Fresno, Holiday Inn Express Hotel & Suites River Park is in the business district, within a 10-minute drive of Woodward Park and California State University Fresno. This hotel is 4.9 mi (7.8 km) from Save Mart Center and 6.1 mi (9.8 km) from Fresno Art...
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Listening to train horns all night
If you like trains blaring their horns all night, this is the place for you. The room, fitness center and breakfast were decent. The evening social was a nice touch and the breakfast cinnamon rolls are always good.
Really does deserve the great reviews
Stayed one night between Sequoia & Yosemite NP. Newer hotel with large comfortable rooms & beds. Close to wide variety of restaurants. Had the best bath towels of our trip!! Large breakfast area. Loved it.
Clean and fairly comfortable
There are scrambled eggs for breakfast, and the room is fine. You do feel like you're in a business motel, but it has the basic comforts that go with that: functional wifi (which we're not getting at every motel these days), a sitting area that is pleasant to work in. I am tired of poorly equipped fitness rooms, and this place has one of those; things look maybe a little shabby and run-down, but only minimally. Staff was responsive.
Charged 300 dollars for smelling medical cannabis and assuming it was smoke
Walked into the room and had a note under the door where it says I'm being charged for 300 dollars because I have smoked. Stacy which issued that 300 dollar violation without fully understanding and assessing the situation that I supposedly broke clearly was confused which room was smoked in or wasnt smoked in. I wanted my room cleaned and she assumed I was the one that smoke because I had a jar of medicinal cannabis and strictly for medical purposes. If I am in need of smoking cannabis I do walk downstairs and smoke where its convenient and safe to smoke away from everyone. Just because cannabis has strong odor does not mean that I smoke in the room and this was the 2nd time this is happening. I will never be back or stay with Holiday Inn or any of its affiliates. It is legal to smoke and CARRY medical marijuana or even recreational use. Just because it has the hard and strong odor doesn't mean we are smoking everytime when we are NOT. Before you charge other people for supposedly violating hotel policy maybe you should consult with the guest before charging fees that you ate not suppose too. I took off the sign to have my room cleaned so what makes you so smart to decide if the room was smoked in or it was just cannabis odor? Horrible customer service skills STACY. THIS IS THE SECOND TIME ALREADY AND I LET GO THE FIRST INCICDENT. IF YELP HAD 0 STARS AVAILABLE I WOULD MAKE SURE TO HAVE NO STARS FOR THIS TYPE OF TREATMENT. AGAIN MEDICINAL CANNABIS IS NOT ILLEGAL TO CARRY WITH YOU EVEN IF IT SMELLS.
Great location
Upon checking in we felt comfortable right away and met a very nice woman at the front desk named deja she referred us to a great place to eat and also made sure we got our extra pillows in our room the room was very nice and I like the breakfast variety me and my wife are sure to come back.