Check-out ends at: 11:00
111 Hospitality Drive, Front Royal, VA 22630, USA - Front Royal, Virginia - U.S - 22630
Check-out ends at: 11:00
Classy hotel w/ great amenities but…no free b/fast
Reviewed 18 january, 2023
This is an awesome hotel w/ an amazing Fitness Center/ pool (& large, lighted hottub ). The decor is beautiful w/ remodel happening currently. Parking lot is massive w: room for many trucks & the staff seem really nice & friendly (stayed several separate times) . The rooms are quite elegant but there is no micro in room (there is a fridge) You have to use 1 micro in lobby &…..no free b/fast. Recommend but slightly questionable (depends on your individual needs) Be blessed!
Expensive, Old and Outdated
Reviewed 22 december, 2022
I'm surprised at all of the positive reviews. We were there for a wedding. The lobby is nice and modern. However, our room was dated. Yellow walls and brown ugly wallpaper with Victorian style furniture. Looked like something from the early 90's. We were told by a waitress in the restaurant that it was closing for dinner and will only be open for breakfast. We ate breakfast. I had an omlette that came from probably powdered eggs. Expensive and not good. My son had the pancakes. Small in size. The beds were great.
New hotel in great location for national parks
Reviewed 27 november, 2022
New hotel, spacious room. Had a room overlooking the golf course and the woods beyond, nice! Twenty minute drive from northern entrance to Shenandoah Valley National Park. I don't believe that there are nearby restaurants, but as drove through dark from SVNP am not sure. There is an attached restaurant and I enjoyed a good breakfast there with a polite and friendly waiter (brought dinner with me). Next day I drove a gorgeous country drive to Harpers Ferry National Park- maybe 40 minutes. It's also nearby to the lovely VA state Arboretum. Great value, thought that may change as hotel is new. One small bone to pick - the hotel supplies large bottles of toiletries attached to wall and the moisturizer one was empty. If you plan to use any of the toiletries I'd recommend looking at the side where there's a clear window to see if there's any in it when you enter the room.
Poor customer service and very poor management
Reviewed 29 september, 2022
I have never been treated as poorly as I was by the staff at this hotel. When I first arrived the manager was on a call at the front desk. She had an angry look on her face and hands on her hips. What a poor first impression. The staff felt the need to tell us how busy they were and how we were part of their "to do" list. What a great welcome! Then the room had a previously customers dirty socks left on the floor. Not what I expected from a Hilton hotel.
Staff is wonderful
Reviewed 22 september, 2022
Beautiful view of area. Fantastic welcome from Maddy. Staff in the evening were friendly and made sure we had everything we needed. DoubleTree has done away with breakfast from Honors Members but give a 'food credit'. Part of the hotel is a Houlihan's, and the credit is good there. The bed was very comfortable, and the room was nice.