TripAdvisor Rating
Based on 1035 reviews
See all**Property Location**.With a stay at Muthu Raga Madeira Hotel in Funchal (São Martinho), you'll be a 5-minute drive from CR7 Museum and 5 minutes from Funchal Marina. This 4-star hotel is 0.3 mi (0.5 km) from Complexo Balnear do Lido and 7.1 mi (11.4 km) from Madeira Botanical Garden. ...
More about the hotel
Very good
Stayed in this hotel only for 2 nights and room only but room which we had was good with fantastic views for sunrise , sunset and sea and mountains from balcony (room 1006) .only lack of TV ( there was only small desktop monitor) was strange but I guess they replacing it for new one.good location .close to buses to city centre nr 1 and 2 and one to Monte ( I think 48).
Disgusting Treatment
We had to stay in hotel room as I was awaiting covid 19 test result from test taken at airport (took over ll hours to get negative result confirmed). The hotel would not allow us access to purchase liquid (soft drinks) or purchase food (restaurant open virtually all day to early hours). It was INHUMANE and DISGUSTING. We were gasping after and eventually I had to plead with water. Next day instead of complaining , I wanted to kick-start the holiday (not complaining is often a big mistake). Correspondence with hotel has resulted in long pathetic response. Management at customer service level should be ashamed ! If the treatment wouldhave been humanr, I wouldhave given a better rating. All this over-shadows the friendly helpful ladies (breakfast staff) who were a positive.
Winter half term break
The swimming pool is freezing no one in it very quiet hotel was told by reception staff that this hotel will close on 1st November room has no sink or microwave this is a deluxe would not like to see a normal room will use a different hotel next time
CHEF REVIEW
Thank you for the lovely 6 nights dinner in Muthu Raga hotel.We enyoyed the cooked lamb, octopus, chicken and beef with tomato sauce made by the chef Mustafa Ibrahim.Lovely thanks from me and the 14 other romanians!
Outdated but clean.
Me, my husband and our 2 years old boy spent a week in this hotel. Although it has 4 stars, in reality it's very outdated. If you have a disability i would not reccomend this place as you don't have access to get even to the 1st elevator. The same for pushchairs if you don't have someone to help you. However,we checked in without any problems, the person from the reception gave us a kettle when we asked for one, we had a lovely sea view from the 11th floor and we had the pool mostly for ourselves. The water in the pool was always nice and clean. Our room was cleaned every day, we had breakfast included, could choose from different varieties, the coffee wasn't good but that wasn't a huge problem for us. The only problem we had was with laundry service, we didn't had a price list but we were advised to leave all the clothes in a bag on the bed so the cleaning lady can pick it up. We used this service twice to clean all our clothes, to find out later that they charge €3,40 only for a t-short. You have to insist to get a price list. They lost my husband's trousers so we ended up paying only one bill of €32. The big plus i want to mention here is the SPA they have here. There is a Venezuelan lady named Nancy that is doing slimming treatments and the best massage i have ever tried. I will be coming back in Funchal if only just for this massage. She is absolutely amazing, i had a sports deep massage twice and she managed to fix loads if my foot and back problems. I think the hotel doesn't advertise this service enough and this is something you will want to come back to. All in all, nice people around, we had a nice holiday here.