Based on 156 review
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Rest and refresh at the 100 percent smoke-free, renovated and pet-friendly Comfort Suites Gadsden Attalla hotel in Gadsden, AL. We are near Noccalula Falls Park, Gadsden Convention Hall and Coosa River. Amenities include free WiFi, free ample parking, free hot breakfast, fitness center, laundry facilities and a seasonal outdoor pool. Behind every great day is a great night in your suite, which gives you 25 percent more of the space that you need and has a refrigerator, microwave, coffee maker, hair dryer and recharging device with AC and USB outlets. Also, earn rewards including free nights an...More details
Check-out ends at: 11:00
Pool and wellness facilitiesPool
Business Facilities / FacilitiesMeeting Rooms
Not a great stay
Reviewed 18 october, 2021
I had a disappointing stay after a long day driving. The hallway smelled of cigarettes, the room was shabby, upholstery on the sofa threadbare, bed offered no support. I hope this property is due for a refresh. The breakfast selections were very limited; a couple brown bananas the only fruit available. Coffee in the lobby wasn’t bad though.
If you have a choice go somewhere else
Reviewed 9 september, 2021
Checked in to my room, stains all over the sheets. Gave me the room next door, this one was infested with gnats and the AC unit made a banging noise all night long. A floodlight outside was blinking constantly all night long.
Unclean sheets and hair on bed linen on two visits to this Hotel
Reviewed 6 july, 2021
We were on a 1100 mile trip each way to visit our daughter and we were traveling with our dog. The lady at the desk was nice. When we got to our room, we noticed pet hair all over the sofa. This was a pet friendly room which they charged us $28.00 extra. That meant they performed extra cleaning from one guest to the next. The room was not deep cleaned after being used as a pet friendly room. In addition to the sofa being loaded with pet hair, my wife noticed various hairs on the bed sheets meaning that the linen was not properly washed or the linen was not changed at all between guests. There is obviously no house cleaning supervisor who trains and checks for proper cleaning. On the way back, unfortunately we had made return reservations to stay at the same Comfort Inn with our pet. Same situation. The front desk lady was delightful and friendly. Then to our room. This time, there was food on the couch and again, the bed linen had hair all over sheets. So the first visit on July 1 was not an unusual event. The second stay also had unclean bed sheets in a different room. Also on our return trip, the light bulb was burned out when you first walked in the room. There is no supervisory control to make sure rooms are clean. This Comfort Inn allows pets, and they charge extra. What is the extra charge for? They don't spend any extra time cleaning the rooms. Comfort Inn should refund what they charged as we didn't get the service that the charge was for. I do not recommend.
Reviewed 23 may, 2021
We just checked out of the hotel and tried to take this through the hotel to let them remedy the situation. Sadly, the management would not respond to us and it took multiple calls, including one to corporate, before we got any reply which was they're not going to do anything but offer a few points. I really wish we had gotten more pictures of everything because I honestly couldn't believe everything and I lived it. First of all, it is clear the rooms are not properly cleaned between guests as we had a used bottle of shampoo, dirty towels, and someone's earrings left in our room. Also, while they may advertise their rooms as non smoking, their rooms have most definitely been smoked in. You can tell not only by the smell but also the cigarette holes burned into the curtains. The floor of the room was absolutely disgusting. We would walk around the room and the floor was sticky and turned your feet black. We had to wipe our feet off with wipes before putting them in the bed. Our 10 month old who is still crawling was covered in black nastiness, we ended up holding her most of the time. Lastly, the room had ants. We woke up with multiple bites as well as had to kill some ants. We have had to shake out all of our belongings hoping there weren't any in the clothes we put on the travel home. The only good thing this hotel had going for it was its front desk workers who you could tell were not shocked at all.
O. M. G.
Reviewed 27 april, 2021
Terrible. Smell is awful. Overkill with deodorizer. Shower was dirty. Long black hair on the walls of the shower. Long black hair in the shower drain. I don’t trust that anything was cleaned. I always leave a tip for housekeeping but will not here. I think all that housekeeping does here is spray the room. Glad I’m just here for one night. Yuck! Eeeeuuuuuuww!!