Based on 154 review
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This comfortable hotel is situated in Gatlinburg. A total of 120 120 are available for guests' convenience at Olde Gatlinburg Rentals. Those staying at this null may surf on the internet thanks to the Wi-Fi access ready to use on public areas.
Check-out ends at: 11:00
Pool and wellness facilitiesOutdoor Pool.
Best place to stay in the Smokys
Reviewed 28 october, 2021
We picked this place at random For a one night stay as we were starting a through hike of the Appalachian Trail Great Smoky Mountains section. The weather changed and we had to abandon our camping plans and settle for day hikes with a warm dry place to sleep. When we texted from the property manager from the mountaintop they quickly accommodated us with a great rate. They went out of their way to make things work for us on a busy weekend. The condos are very nice and spacious and clean. The management goes above and beyond for customer service. We got a 2 bedroom condo for about the same price as a cheap low end motel!
Affordable and Clean
Reviewed 18 september, 2021
Stayed in room 503. All the rooms are individually owned so experiences may very. Room was clean, and by clean I mean clean. You can smell clean and this was pleasant. The balcony faces towards town so it has a nice view of the mountains. It's a 5 minute walk to Parkway, very convenient. We stayed with the same owners before and will continue to do so when we can.
Room 702 was terrible.
Reviewed 18 july, 2021
We have stayed at Olde Gatlinburg for 9 years in multiple rooms. We've had good experiences in the past in different rooms; this was by far the worst. Three of the four burners on the stove were not working even though the light to show it is on was permanently on. The cable cut in and out constantly and the cable box was hanging from the wall; dangling loosely. There was a large puddle on the balcony that never really went away. The shower was very out dated. There was duct tape holding up a lamp shade. The very worst part was the bed in the bedroom and the pull out bed in the couch. Both were extremely old. We ended up going to Walmart to buy a inflatable mattress to put on the bedroom bed because it was as good as sleeping on the floor. Whoever owns this room has put zero time and money into it and it really set the tone for what ended up being a bad trip. The ice machine has always been poor there. The pool has always been very cloudy and things like torn wall paper and dirty smelly rooms could be over looked if there wasn't seriously major problems, like there was in room 702. Forget asking for help or for towels because they are understaffed and clearly don't care because there was a sign constantly on the door in the lobby saying they were temporarily away. It was not temporary at all. Many times we went to the office for help and nobody was there. We will never being staying in Olde Gatlinburg Condos again, after 9 years.
Dirty and disgusting
Reviewed 7 june, 2021
Do not stay in the room named Mountain Splendor 105. We were given this room as part of a Timeshare presentation. From the moment we walked in, we were disgusted. The carpet in every room was extremely dirty. Maybe they wanted to bring part of the Mountain inside! The carpet in the closet was worse - looked like piles of dirt or mold. There are holes in the wall in the closet. The bathroom tub was very dirty. The curtains were falling down. Since everything was so dirty, we decided to break down the bedding. We are happy we did, because we identified what we can only assume was a urine stain on one of the mattress covers. The was the last state. We called the property management company, Eagles Ridge, and they wanted to provide a remediation plan but we felt that it would take the better part of the week to get this to a livable state. So we left and stayed in a Marriott downtown. The property management company did refund our taxes that we paid, so there is that. I just can’t believe that they would think this “condo” (really more like a motel room) was something that could/ should be rented. Shame!!!!
Room 212...not perfect.
Reviewed 31 may, 2021
We stayed in room 212 for Memorial Day weekend. Pros and cons... Pros: 2 bedrooms and 2 bathrooms, decent location, coffee pot, frig with good freezer and ceiling fans in all the rooms. Cons: Musty smell, beds were squeaky and soft, flat as a pancake pillows, yellow towels, water pressure was non existent, the only air that worked was in one bedroom. The other air conditioner flipped the circuit and had a burning smell when we reset the circuit. The patio was dirty. I am not terribly fussy...but I am glad it wasn’t terribly hot since one air didn’t work.