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TripAdvisor Review
Based on 201 review
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Property Location Located in Gatlinburg (Chalet Village), Beautiful Views Summit of Gatlinburg is within a 15-minute drive of Ober Gatlinburg Ski Resort and Amusement Park and Great Smoky Mountains National Park. This condo is 3.8 mi (6.1 km) from Gatlinburg Space Needle and 3.8 mi (6.1 km) from Rip...
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Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Elevator
Hot tub
TripAdvisor
Excellent
66
Very Good
65
Good
31
Reasonable
16
Bad
23
Business
1
Couples
38
Solo travel
2
Family
110
Friends getaway
13
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 1 July, 2021
Very in personal, bossy , not very good bedding. They also wait for you to leave so they demand hundreds of dollars on damages along with their very steep price to stay there. Definitely crooks. The road up is also very unsafe. Go somewhere else .
166bryand
Reviewed 27 February, 2021
We booked a condo February 2021 and I assume the management of the complex considers this to be off season. The week that we stayed until we decided after multiple attempts to reason with management about the construction noise we was leaving. All we wanted was the remodeling which was directly below us to be with in reasonable hours (9to5 or something similar) they started at 730 everyday we stayed and worked until 9 to 10 every night absolutely ridiculous. When I contacted management every day the same thing “we’ll take care of it”but nothing ever changed Also my wife is disabled and when I parked in front of the building which had 0 handicap spots to help her in the building I was approached by management and was told I had to move my vehicle I tried to explain my situation and I was just helping my wife into the building and was moving my car to the upper lot I was told the area was not a loading or unloading zone this lady had 0 people skills as did most of the complex group.The next day when we were leaving to go sight seeing we walked out of our building and I couldn’t believe what I was seeing they had actually placed large railroad ties and rocks where I was stopped to help my wife in UNBELIEVABLE.I contacted the owner of the condo who was great but had no luck in dealing with management either he refunded partial payment and apologized. It’s an injustice that the condo owners have bad reviews written about people’s stay when in fact it is the poor management skills of the property management company. We have stayed here multiple times and had great times but we will never stay again. If you are willing to deal with people who are absolutely terrible then this is the place for you.
O454QQtonye
Reviewed 7 January, 2020
Sixth visit, obviously I am (was) a fan of The Summit of Gatlinburg. Our two bedroom HAD NO HOT WATER and our travel agency jerked us around for two days and nights before moving us to a functional condo (at a location outside of The Summit). This visit, our two bedroom condo had no wifi connection, to the extent I had to make all telephone calls from the front desk lobby. The pool kept opening later than advertised, so staff hand marked a change to the hours....that is one way to do it...things change.
alternativeavenue
Reviewed 18 October, 2019
This is a condo complex with amazing views of the mountains. Our unit was a bit outdated, but super clean with all the needed amenities. If your not used to driving straight up a mountain, the road to the complex is scary.
nicupac77
Reviewed 6 October, 2019
We stayed in Bldg 8 condo 8202, owned by Ron and Paula. The rooms were spacious and the view spectacular. We would definitely stay there again. The ride up the mountain is a little hairy but after the first trip not so bad.
Compass251465