NEVER STAY IN THIS HOTEL.
Reviewed 6 February, 2021
Bellow expectations, for a motel that has “quality” in its name. No hot water. TV was not running properly. No phone. And, in spite of all of these deficiencies, the staff was uncooperative when asked to extend checkout time.
Why would I want to extend my stay under these conditions anyway? Leaving for work without a shower. Don’t stay here.
A very nice place to stay
Reviewed 6 March, 2020
This place is near everything you could possibly want, including restaurants, shopping, and very near the Peoria Baseball complex where spring training is. The staff is very friendly and accommodating. The only problem we had with the room was a leaky faucet, which I informed them about. The area is quiet and the beds are comfortable. I would recommend this place.
Older Motel In Mall Area
Reviewed 5 March, 2020
A fundamental old-school type motel in the Town Center Mall complex. So lots of shops, restaurants, filling stations, freeway ramps, and even a grocery nearby. Multiplex movie theater attached to the mall. Motel is in the process of some type of room upgrade, so availability might be compromised. My room had a fridge and microwave that didn't work all that well. TV needed to be powered on by controls on the set and not by the remote. There's a breakfast room, outdoor pool, and ice and vending off the main lobby. I think you would do better to maybe just drink some coffee here and eat breakfast elsewhere. Motel is situated real close to the Peoria sports complex for the Mariners and Padres and other events. But the highways are close by, so access to the west suburbs of Phoenix is real easy from here.
Reviewed 6 November, 2019
THERE IS NO QUALITY AT THIS QUALITY INN!!
I arrived a Saturday evening for a two nite stay on business. I (king bed with fridge) When I checked into the room I noticed immediately that the refrigerator did not work. Anyone using insulin knows that it must stay refrigerated. I called front desk and was told by (Kiya) that they had no more rooms. I asked if another refrigerator could be brought up to the room. I was told it would take a while. I left and came back 3 hrs later to be told that I was moved to another room. I packed up my things and lugged them to another room when I get in that room it has 2 double beds a tiny tv an the AC unit was in pieces! I called front desk again. I was told that room was an upgrade. I told (Kiya) this wasn't acceptable and that switching me from a room with no fridge to a room with no AC was not what I called an upgrade. Kyia tells me. There is nothing she can do. I said I was coming to the office. When I got there I was told the manager wasn't in until the morning.I repeatedly told Kiya that my insulin had to be refrigerated and that I refused to stay in a room with no AC! A housekeeper came and offered her boyfriends muscle to move a working fridge to my room. Kyia stated
that arguing with her wasn't her thing and that I could leave the premises if I didn't stop complaining. With all other hotels in the area booked for the nite and Kiya rolling her eyes and snapping her neck I went back to the original room;when I got settled in with a working fridge. I went to turn on the tv only to find out it hadn't been programmed so I called front desk again! They came and programmed the tv. I was told the side of the building I was on was under redecorating! (So why put me in a unusable room)
I later went to use the sink to brush my teeth only to find out the sink was CLOGGED the washcloth had HAIR on it! By this time I am tired of calling Kiya and her attitude and it was 10pm. I took a shower in the grimy shower and tried to rest.I got up the next morning spoke to the manager (Jessica) who was very polite and just kept apologizing for Kiyas attitude. Needless to say I Did NOT stay another nite!
Reviewed 25 May, 2019
Under a massive guest room remodeling. I'd say that 3 out of 4 rooms on my 2 nd floor we're torn up and gutted to be redone. Nowhere prior to reservation was this fact put forth for potential guests. The A/C in my room was nice and cold, but the compressor may have been the loudest, squekiest, most annoying machine I've ever had in a "business casual" hotel. Additionally, when I arrived to check in (445pm) ALL DOORS TO LOBBY WERE LOCKED!! I was thinking...this is sure strange :-(. But check in was smooth. After taking my bags to my room, I always go get ice. Ice and vending located in lobby by breakfast dining area. Again, every door was locked !!!! No desk clerk in sight. What the hell ?? I used the in house phone out lobby doors to call front desk....15 rings and no one in sight. So I drank a warm Pepsi and listened to the WHIR, WHIR, WHIR of the a/c unit.
Then after a late take out meal in my room, I was showering and using the toilet when it began to backup and nearly overflowed with a wad of TP and....well you know. 😱😱. So I call desk to get maintenance or plunger or something....no answer. WTF !!! I ended up manufacturing my own little device to unclog the toilet, but was unwilling to use it again. Nightmare upon nightmare at this Quality Inn. You've been warned.