TripAdvisor Rating
Based on 137 reviews
See all**Property Location**.Centrally located in Glendale, Springhill Suites Phoenix Glendale Sports & Entertainment District is within a 15-minute walk of Westgate Entertainment District and Tanger Outlets Phoenix. This hotel is 0.9 mi (1.4 km) from Desert Diamond Casino - West Valley and...
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Nice stay
I stayed one night at this hotel in July 2020. The location is awesome. Close to the outlets, restaurants, westgate, the stadium and arena. My room was very clean. Bed was comfortable. I did not use the pool, but it is shared with the sister property - Residence Inn. You have to schedule a time beforehand to go. I believe the limit was 10 people at a time. The breakfast was located at the sister property, and thry allowed to grab whatever you would like. All were cold selections. Nothing warm. Would stay here again.
Nice Hotel But Staff Not so Helpful
At first the hotel seemed great. Room was nice, check-in was fast but some things we didn't like: 1) The pool is shared with the neighboring hotel so with limited capacity we couldn't use it due to the volume of people. 2) The internet was unusable. 3) The parking area was littered with trash and the trash cans were overflowing. 4) The mini-store was practically empty of goods - went to the lobby at 8:00 pm to get my wife an ice cream and was told I would have to go to the other hotel.
Pleasant Stay
This location has very good service. The staff is very welcoming and full of information. The location is located within walking distance to the outlets, movie theater and the area but it is a walk. They rooms are fair and comfortable with basic needs. Overall, I had a pleasant stay and would come again.
Great Hotel Clean and Nice
Close to outlet, close to the stadium, close to Walmart, close to freeway. And close to Costco. Very convenient. Melinda at the front desk was very helpful when I checked in. Breakfast area is not to big. Hotel itself is very clean and well maintained. There's a roll out bed here. So you can sleep 6 people easy.
Gross Room
You don't need a dark-light to see the substances in this room. That couch was the first thing seeing upon checking into the room. Completely grossed out by the mysterious white substance that any roomer cleaner would have found with more than a cursory glance, I went to the front desk to report the issue. Rather than switching me to a clean room, they merely swapped out only one of the couch pillows. Feeling grossed out after staying for a day, I checked out of the hotel early and they refused to provide a refund of any kind for the remainder of my stay. All the management did was send a "we're sorry but we can't do anything" email.