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.!!!! Buen hotel
Opinión escrita el 21 de Abril de 2016
La verdad que un poco lejos del centro de la cuidad no sé qué sucedió pero el ambiente.. Pues esta tranquilo .. Tiene una disco que está muy bonita pero casi no llega la gente .!! Hay chicos que en la noche ponen música para animar y ahí mismo cambian el dinero en recepción .!!!
Opinión escrita el 16 de Enero de 2007
Ese es el mejor hotel Iberostar en el que he estado jamás. La comida excelente, el personal muy amable. ¡¡Gracias por estas estupendas vacaciones!!
Welcome to hell
Opinión escrita el 7 de Novembre de 2019
Me and my friend book this hotel, looks lovely from the outside, rooms were okish until you go into the bathroom and run the tap to get brown water 🤢 we ran it for ages but not still brown, complained the following morning to be told there is nothing wrong with the hotel, we then went for breakfast and we had the choice of cereal, stale Bread and cold coffee it was gross, we then complain again and the staff litterally told us to shut up, so we back our bags and went to hotel we visited in September, we wasn’t in that hell hole for 12 hours, never will I ever go back
Worse customer service
Opinión escrita el 2 de Septiembre de 2019
We arrived to the hotel at 2pm and our bungalow was not cleaned yet so we had to wait for 1 more hour.
We are a coffee people, first think in the morning is coffee but at the restaurant the coffee was not drinkable, was like someone put salt in it and we were not allowed to take it out to the terrace, just the coffee from the reception bar which was opening only 10 am.
We waited till 10am for the bar to open and when we asked for coffee there was no coffee because the machine was out of order.
We were not allowed to take more then 2 drinks per person in once, therefore all 3 of us, the adults, had to go to the bar to ask for drinks separately.
There were 4 drinks to chose from. On shelves were some bottles (around 4-5 ) and when I asked a glass of whatever blue liquid was in one of them they said "sorry but those are there for decoration".
Not many choices regarding food, loooong queues for food, waiting for plates to be topped up with food. We have had same one soup for 7 days. Fruits, just watermelons or plums but not both in same day.
The bungalow was big and ok. After first night a have had a lake in one of the bedrooms from air conditioning that was leaking.
The sheets that we were covering with nighttime and towels disappeared one by one, everyday, so only on day 8th we had new towels and new sheets in the room.
I have couple of positive thinks to say.
The bungalow had a nice terrace and it was 10 m front of the beach.
The pool was nice, big and clean.
Great entertainment team, specially Sam and Fifi. My daughter (2 y old) loved the mini disco, even learned some songs. They were very friendly and had some very nice games organised for guests.
It is so shame that the position of the resort is so good, on the beach with so clean, nice water that we could even see the fish in it, but all in all is so badly managed by a person who has no any interest in having satisfied customers.
Great animation team especially FIFI
Opinión escrita el 31 de Julio de 2019
Very very good animation team, really animators are funny and full of energy and always they are smiling. Every day we do all activities and we have fun with animators. Thank you sooo much Chef Sam, Sofien, FIFI, Sara, Willy, Ramzi, Mike, Hamza, Nadim And Chico.