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TripAdvisor Review
Based on 36 review
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When you stay at our Holiday Inn Express & Suites Brighton South - US 23 hotel, downtown Brighton is just minutes away. Explore the city and discover fabulous shopping, dining, and entertainment. Getting here is fast and convenient, too! The hotel is centrally located between Detroit, Ann Arbor, Fli...
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When you stay at our Holiday Inn Express & Suites Brighton South - US 23 hotel, downtown Brighton is just minutes away. Explore the city and discover fabulous shopping, dining, and entertainment. Getting here is fast and convenient, too! The hotel is centrally located between Detroit, Ann Arbor, Flint and Lansing, and we are just off US-23. Leisure guests are glad that Green Oak Village Place Mall is just a half-mile from our property. Hotel guests also enjoy visiting Huron Meadows Metropark, which has a variety of recreational activities to keep the family busy all day. A number of great rest...
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TripAdvisor
Excellent
11
Very Good
14
Good
5
Reasonable
1
Bad
5
Business
5
Couples
6
Solo travel
4
Family
13
Friends getaway
4
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 28 August, 2021
I ended up choosing a 4 and I was trying to go between a 4 and a 5. It would probably be a 4.5. but definitely wasn't cheap, so I'll put it at a 4. It was clean and we liked it here. It has a pool without hot tub, and great breakfast options. We would definitely stay here again.
Tom L
Reviewed 20 August, 2021
We often choose Holiday Inn Express hotels when we travel because we love the cinnamon rolls! We have been IHG members for years. For this trip, we booked through Hotels.com. When we arrived late at night, the parking lot was completely empty....and then we realized the parking lot had just been sealed (no big deal) - there was adjacent parking available. When we tried to check-in, the somewhat disinterested and disheveled person working the front desk said their computer systems were down and they couldn't verify our reservation - despite us having the emails from Hotels.com and the reservation confirmation numbers. He suggested that we call Hotels.com (not sure what Hotels.com was going to do...they already did their part and it was the hotel with the computer issue). In any event, we managed to fill out a form to guarantee the reservation and check-in. The next morning when checking out to continue on our way, we stopped at the front desk and they assured us that the reservation/payment would be resolved. When I got home from our trip a week later, we've found that the hotel has double billed our stay. Multiple attempts to resolve the issue directly with the hotel have gone unanswered. I will contact my credit card company to have the charges removed. DO NOT STAY AT THIS HOTEL.
Rob B
Reviewed 18 April, 2021
I came in for a weekend stay passing thru for business. I love the room set up and how clean they were. I enjoyed breakfast even though it was simple I still rate it 8/10 for breakfast. Considering we’re in a middle of the pandemic this hotel is trying! I didn’t feel like anything was unattended to in my rooms with cleanliness! Whoever cleans these rooms, halls and general areas does a beautiful job. The man who checked me in upon my arrival definitely needed a shower and deodorant! I felt bad. Sometimes people can’t help it you know..Most time its very controllable. Extremely nice guy, very nice staff, great accommodations. Recommend.
dayviddwebb
Reviewed 21 February, 2020
Staff were very welcoming and friendly and did everything to make the stay enjoyable.The breakfast was excellent.My accommodation was a good standard and bathroom excellent and bed very comfortable.Good sized television and large room
Outdoorspe
Reviewed 5 August, 2019
Our power was out and had been for a couple of days by the time we got the room. I drove up (we only live two miles away) and reserved a room for the next night. I was a little disappointed that the rate was higher due to the fact that power was out everywhere and they were cashing in. My wife and I both had Dr appointments and we needed showers. We checked in just before 3:00 and my wife immediately took her shower and got ready for her Dr appointment. The room (a king) was very nice and the Manager gave us a room opposite the freeway (I see from other reviews the freeway side can be loud). The hotel is new so everything is clean and in good working order. There was no vent in the bathroom (something I don’t understand) so it got a little steamy after a shower, but manageable. There was a chaise lounge to sit on in addition to a roll around chair in front of the desk. The chaise was pretty comfortable to read a book. The desk had plenty of outlets for computers and phone charging (which we also needed). The bed was firm, but very comfortable. The A/C worked great, no issues or excessive noise. Breakfast was good, with a nice variety of items. My wife likes a toasted bagel and cream cheese so that’s what she had; I had a nice variety of breakfast items, including a pretty tasty cheese omelette. One complaint was the OJ machine was basically spitting out faded orange water. I should have said something, but when we were there the attendant was pretty busy. Would we stay there again? Yes. Would we ask for a room away from the freeway? Probably.
Dale T