Based on 59 review
Select the date of your trip
This comfortable hotel can be found in Airport Area. The total number of 84 is 84\. Wi-Fi internet connection is available on public areas. This null offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night.
Check-out ends at: 11:00
Filthy, dishonest, price gauging - NEVER AGAIN
Reviewed 25 october, 2021
We had to stay here for about a month while our house was being finalized. When checking in we were told we could pay for the whole stay or pay weekly. Since we didn't have an exact date we chose weekly. Approximately $600 per week. In October, High Point has a one-week furniture convention which nobody ever mentioned. The rent was increased to $1480 FOR ONE WEEK. They would not negotiate this amount in any way shape or form. I also heard the front desk dealing with home office on this issue for another tenant and she said, "Well, which rate do you want me to charge? $102, $140, or $180?" Also, the place (while insisting on their CLEANING STANDARDS) was filthy - see pictures. In addition - the "well-equipped" kitchen had NOTHING in it when we arrived. We had to constantly go to the front desk to ask for dishes, glasses, utensils, etc. Also - while we appreciate their pet-friendly policy, there was dog crap everywhere around the hotel. Not all pet owners pick up poop - WE DO.
Dishonest, rude, and unhelpful
Reviewed 13 october, 2021
When our new home wasn't ready for us to move ink we decided to check into this extended stay hotel for a month or so. At check in, we explained how long we would be staying and asked how payments were handled. We were told we could pay for the entire stay or pay weekly. We chose weekly because we thought it would be easier to budget and we were told there was no price differential. After staying here for almost a month, we went downstairs to pay our rent and were told that because of a furniture convention coming to town, the rates would be higher than we are paying. So, instead of paying the $595 weekly rate, we were charged $1480. THIS IS ALMOST THREE TIMES WHAT WE HAD BEEN PAYING. We believe we were not told the full story when we checked in, and this rate hike is unfair and ridiculous. We called headquarters, but we were told "a manager" would have to call us back within 48 hours. WE SHALL SEE
Amazing Staff - Great Locaton
Reviewed 23 march, 2021
3 years ago, our family had the unfortunate task of finding a place to stay in a matter of days. We had originally settled on this extended stay property only because it was in close proximity of my work. Before moving in, we were given a quick tour of the property and got to see inside of a room. Fast forward to 3 years later and all I have to say is that this property is managed by some of the most genuine and caring people. They treat us like we are family and go above and beyond what they are required to do. We have noticed that we aren't the only ones they treat that way. They go out of their way to say hi to us, let us know we have packages and/or mail, and even look out for us when we have food deliveries. I have learned from my stay that as long as you pay for your room timely (why would you expect otherwise) and respect the property and the other guests, you will be treated like family as well. I may miss some names, but on my list of people to send my gratitude are Kim (the manager), Nicki (the assistant manger), Carey, Carolynn, Karen, Pearl, Daphne, Ron, and all of the housekeepers. (Sorry if I forgot someone). This place is a wonderful place to stay. It is right off the interstate and less than 10 minutes from 2 Walmart's (I recommend the Marketplace), tons of restaurants, Movie Theater, and much more. If staying, look up the Palladium area and you will see what there is to offer, nearly 100 places to eat and shop. We will miss this place the day we move out. Thanks ESA GSO Airport Team!!! GREAT JOB!!!
My stay was terrible
Reviewed 31 july, 2020
My stay was terrible. i paid for a whole week in advance then they cut my phone off prior to me checking out for a $23 dollar phone bill that I agreed to pay after I checked out. I never been in a hotel that charges a dollar for all calls. The attendant were rude and didn't know how to do their jobs and had attitudes like they were fresh out of the ghetto of Greensboro. Worst attitudes like the workers at Walmart that work on Cone Blv. I will never stay with this hotel again. That was my only line of communication and for them to have my phone blocked after I paid for a Week was uncalled for and ghetto as hell. I will not be recommending this place to any one wanting to stay in an extended stay.
Reviewed 17 march, 2020
We came to NC from NY for my daughters baby shower. And we needed a place to stay. So me and my other daughter picked extended stay america. The room rate was very good, The room was very nice, large clean ,nice kitchen. Every thing was wonderful. And most of all the lady at the front desk. Her name was Karen she was so nice and helpful. She made me and my daughter feel so welcome. Excellent costumer service. The next time i go to NC me and my daughter jasmine will be back to stay with you again. 5 Star service, Thank you from the Carter family.