Very Pleased With Stay At Quality Inn
Reviewed 12 July, 2021
Me, my fiancé and our baby stayed at this hotel just to get away for a couple days. We have been very pleased with our stay. Our room was clean, beds are comfortable and the linen & pillows are very comfortable. Pool is very nice, definitely recommend this hotel and would definitely stay again. More breakfast options is honestly the only thing I would recommend. Our room was very secure and overall the hotel itself was very secure.
I AM FINISHED WITH THIS PLACE!!
Reviewed 23 June, 2021
I have reviewed this hotel in the past and gave it another chance based on the reason I went. This is the hotel we stayed at for a specific annual event twice per year, because all of the other hotels on this exit are very expensive during this time and this one has two rooms per suite, so it works for us. We always looked at it as a step up from camping. After staying here a few times per year for 4-5 years, I will never stay here again. I have plenty of experience dealing with this hotel.
After a long day of traveling, upon check in time we were told our room was not ready and would have to wait another 20 minutes. We noticed for some reason this hotel was more packed than usual. I will get to that later. While we were waiting, a man started yelling at the front desk that he brought his kids here specifically to use the indoor atrium pool area. He was being told that the atrium/pool area had been booked for a "private" party and would not be available.
We got to our non- smoking room and it wreaked of smoke. We have people in our party that have to sleep on the couch so at least expect that to be decent. The couch was ripped to shreds to the point I thought someone had a cat in there and I reported it so I wouldn't be charged for a pet (See photos) and the pullout bed was the most disgusting looking thing and had a big metal spring poking out (All in the photos). The bedspread also had a red stain on it, so don't know if it was blood or wine but they are perfectly willing to put it on the bed for you to use. (PHOTOS) this hotel seems to have become the type of hotel where people book the big rooms to party for low prices and invite friends over. Constant loud music and the overall vibe is a big fat "DON'T BRING YOUR FAMILY HERE EVER". There were strings hanging down from the furniture, what type of housekeeping doesn't catch this? (PHOTOS) remote control doesn't work (PHOTOS), and the blow dryer was disgusting. Trash outside, plants growing inside, trash in the hallways.
THE MOST INTERESTING PART OF THE STAY. This is what really did it for me. I would never use the pool area here anyway, but I thought it was very different to come back from a quick food run to see large black custom-made curtains up at the entrance to the wing of the hotel that holds the pool area with posted security guards controlling access to that side of the hotel. Through simple deduction you could conclude that it was not a wedding party. Not only were the black curtains up blocking that entrance to that wing they were also up around the entire pool area as you drive around the hotel. So to have custom made blackout curtains for a hotel pool area that large, seems to be a regular thing. There is only one type of party that would have this type of set up and that would explain why the hotel was packed and the pool atrium wing of the hotel locked out to paying customers. The next morning the curtains were dropped pool area was back open and there were still private security walking the halls on that side. Anyway, not a place for kids during these scheduled parties. I assume this place is going so far downhill that they have resorted to this to pay the bills.
Just really not a place I will ever stay again. I will say I think the front desk employees do their best in a tough situation, they appear stressed about it, but they have always acted with professionalism, especially the tall man with glasses. If you see a general reply from the hotel about how they are improving, don't put too much stock into it.
STAY AT YOUR OWN RISK!!!!!!!
Reviewed 20 May, 2021
We had booked a week's stay at this hotel while visiting family. Our room was near the back entrance, which required a key to get in, so that is the one we used. The first day there were people outside the door smoking, and they had propped the door open with a rock. Understandable. The next evening we came in and the door was propped open, no one was around. We removed the rock and went in. The next morning I mentioned it to the desk clerk. He said they were aware of the problem, and would "fix" it when they had the money. That night we got back about 10:30 at night and the door was again propped open. I again mentioned it to the desk clerk the next morning and he said there was nothing he could do about it. It had been going on since he was hired a year ago. So obviously the management was not going to do anything about it. Being a retired sheriff, I can see only one reason why the door would be propped open late at night, since everyone who had a legitimate reason to be there had a key card to open it. To me it seemed that the only reason left was for someone who was not a resident to be allowed entrance--drug dealing? Who knows? The reason is obviously not a legitimate one, and quite possibly a criminal one. It has obviously been ongoing for the last year. That same morning we met two other people who were checking out, going to another hotel. One only said "this is NOT the place to be". The other flat out said "it is not safe here". The manager was "not in yet" at 11 am, so could not discuss the issue. We checked out and found Sleep Inn around the corner which guaranteed locked back doors AND a nighttime security guard, for the same price!
Another excellent stay!
Reviewed 10 March, 2021
The Quality Inn & Suites Airpark East has been my go-to hotel in Greensboro for several years. In the past I've stayed elsewhere in town, but for the past coupe years, I've settled in on staying here exclusively as they offer the most value for my money.
My stay was in room 113, a room I've stayed in before. I almost always request a room facing the atrium/indoor pool area. These rooms are limited in number and slightly more expensive, but they have a sliding glass door to the atrium.
My only (minor) complaint for this stay was that a half full carton of orange juice was left in the refrigerator. Well, the lampshade on the desk could stand to be replaced, but that's almost trivial.
The rest of the room was as I've come to expect - clean, comfortable, and in good condition. The new renovations help modernize the rooms while still being attractive and tasteful.
This hotel also has the best indoor pool in the area, as it's surrounded by a large atrium with plants and large glass windows on one side. The atrium carpeting needs replacing, though - if anything shows the age of the property, it's that.
Staff was friendly and helpful, even if interactions were limited due to COVID. Breakfast is pre-wrapped grab and go items you pick up at the front desk.
The Quality Inn & Suites Airpark East is an excellent Greensboro hotel choice if you're looking to save money without sacrificing cleanliness and amenities. Its physical plant is older, but it has everything those new hotels have - except the high prices.
Travel for work
Reviewed 28 January, 2021
a little dated but the rooms are great..the beds are comfortable and the linens are really comfortable. The property is clean plenty of truck parking. No riff raff hanging around could use some better options for food.