Hilton Guadalajara

Starting at

$ 59

TripAdvisor Review

Based on 1428 review

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Our Hotels Policies Have Changed ”Weve updated our reservation and cancellation policies, extended Hilton Honors Points and status and may be requiring face coverings, temperature checks, health declarations and use of mobile contact tracing at our hotels around the world. Please visit our dedicated...

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Property Info

Our Hotels Policies Have Changed ”Weve updated our reservation and cancellation policies, extended Hilton Honors Points and status and may be requiring face coverings, temperature checks, health declarations and use of mobile contact tracing at our hotels around the world. Please visit our dedicated COVID-19 page. Prior to travelling, please check your destinations government website to understand any local requirements or restrictions that may be in place.The Hilton Guadalajara Hotel, is located within the business complex of the World Trade Center and across from the Expo Guadalajara convent...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    582

  • Very Good

    478

  • Good

    220

  • Reasonable

    95

  • Bad

    57

Travelers profile
  • Business

    896

  • Couples

    157

  • Solo travel

    59

  • Family

    216

  • Friends getaway

    47

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great Location and Facilities with Fantastic staff

Reviewed 23 january, 2022

My wife and I enjoyed a full week at this wonderful very clean and safe hotel. Our room was over the top and comfortable with great views of the city and fast internet. Close buy were many outstanding restaurants just minutes away by cab. Staff was superb. Food was very good. Great dining staff that made sure we were well taken care of and most spoke English or some English that was most helpful. Like to acknowledge especially, Misael Avalos and his dining team including Mario Hernandez, Julio Carreon, Blanca Hernandez, Carlos De Leon, Alexander Batres and Luis Ake and many others I do not remember all of their names. Also the concierge Joe Padilla was outstanding with excellent knowledge of where to go and what to do and spoke excellent English to help us to the point of even helping us negotiate taxi fares. Silvia at the front desk also spoke excellent English and was there to help us and translate. Nice outdoor pool and good room service and our housekeeper I can not remember her name but she was so pleasant and did a wonderful job making sure our room was clean and serviced. Anxious to go back and spend more time at this great hotel with this fabulous staff, but bringing our friends with us next time.

Tom B

Great hotel

Reviewed 14 november, 2021

I was at this hotel for 14 days and the service was great went to room and had a sanitised sticker on the door and room was clean, (room 1805) as a diamond member I was upgraded to executive floor but lounge was closed to covid so they gave me free buffet breakfast instead which was great. Restaurant was also great and at breakfast they made sure anyone there wore masks and Sanitised hands before touching utensils, the staff remembered my drink order every morning. One thing that surprised me is they couldn’t organise a private pick up at the airport and bring you to hotel but taxi was fine. Bathroom was also modern and Shower good only had like warm water for 2 days but waited 20min and was hot again. Also happy hour for diamond and executive rooms from 1800-2000 with free drinks and something special from the kitchen.

Q3554PKdavidw

Decent stay

Reviewed 13 november, 2021

The HG is centrally located if you want to travel between GDL centro and Zapopan. However, there's nothing within walking distance to go eat or wonder around. The staff is friendly and serviceable. The room is average at best. The staff does not enforce face mask policy any where in the hotel but particularly in the restaurant. Breakfast was included and they insisted on the buffet. In this buffet people walk in and out without masks and you have to serve your own food which is not very health conscious during a pandemic. Service at the restaurant was good depending on who was serving you.

Pedro C

Clean, fairly priced

Reviewed 27 august, 2021

Location is great if you need to go to the Expo Center. Price was reasonable for the location. However the hotel is very outdated, and in need of renovation. Staff was probably the least friendly we have experienced at any Hilton Hotel in Mexico, no recognition of status (other than an upgraded room, but no explanation of what the alternative arrangements were because the executive lounge was closed). Only reasons to stay here in my opinion: You need to go to the Expo, or you have to many Hhonors points and want to use them vs. spending money somewhere else.

mspreh

Not a 4-5 but a 2-3 star hotel

Reviewed 17 may, 2021

This is not a 4-5 star hotel but more like a 2-3 five star hotel the lobby entrance is nice but the rooms definitely need to be upgrade they look more like a motel 6 rooms, the furniture is old tv Chanel very limited overall an Ok hotel

Luis N