Reviewed 23 April, 2019
Upon our arrival the receptionist was not friendly and she busy doing her makeup. There where so many kids running in hallway creating so much noise all day. The hotel didn’t bother with letting them know to keep quiet after all there are other guests. The towels are so dingy!
I wouldn’t recommend this hotel.
One night stay
Reviewed 17 December, 2018
We stayed at this hotel for one night on our travel from San Carlos to Mexico City. The hotel is older and the road in front is torn up. We arrived by bus so I am not sure what the parking is like. When we went to the room they had allowed us to check in early as we had a large group. Our room was basic but clean. There were no towels, no hot water, and the safe didn’t work. This would usually make me give a 2 rating, however with one call, all these items were corrected. We had breakfast in the same hotel but across the road and we were pleased with it. Good coffee and cooked to order omelettes.
We have to say we only speak English but this didn’t turn out to be a big problem as many spoke at least a little English.
Good price, clean and good service and location. I would stay again.
Reviewed 16 February, 2016
Excellent service in the restaurant, the waiter was extremely nice and kind with us, and the breakfast which is included was very good, the water in the shower was not good, although they fixit for the next day
Great value but tired room decor
Reviewed 23 December, 2015
Overall a great value through and through. I would break down my ratings in the following,
5 stars - price. We paid ~US$174 with taxes including for 3 nights total and for 3 adults and 2 kids. It is popular for locals and it is typical sold out. It was the case when we checked in. Good that We had reservation from bookings.com
4 stars - amenities with free Wifi, 1 bottle water a day and breakfast. High quality breakfast with eggs, beans, breads and pastries, yogurt, 4 types of fresh fruits, cereal and juices. This was so valuable to us with two picky kids. It can cost ~$100 peso person if you eat out
1 star - decor. The room, hallway and washroom are still in the 80s. Our room was 503 overseeing the park.
3 stars - beds, firm just how I like it with back pain.
3 stars - for bathroom, water, sinks, toilet and shower all function just fine.
4 stars - safety, there are securities guarding the place 24/7.
Worst hotel i've ever been to
Reviewed 12 November, 2015
Smelly rooms, people smoking on the hallways, the tables at the restaurant were cleaned with a rag that smelled like feet, so we were eating while getting this stench of feet or old cheese, the sink in the bathroom was about to fall off the wall, so they fixed it with a stick, people at the reception had earphones on, you can hear absolutely everything going on on the other rooms, sheets are like sandpaper, just the worst experience ever, my girlfriend and i had to change hotels next morning, it is cheap but DEFINITELY NOT WORTH IT, spend a couple hundred pesos more and you will be in a much better place. Again, DO NOT STAY IN THIS HOTEL.