Hilton Guangzhou Baiyun

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$ 103

TripAdvisor Review

Based on 543 review

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Hiltons Commitment to You During COVID-19 ” Weve updated our reservation and cancellation policies, extended Hilton Honors Points and status and may be requiring face coverings, temperature checks, health declarations and use of mobile contact tracing at our hotels around the world. Please visit our...

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Property Info

Hiltons Commitment to You During COVID-19 ” Weve updated our reservation and cancellation policies, extended Hilton Honors Points and status and may be requiring face coverings, temperature checks, health declarations and use of mobile contact tracing at our hotels around the world. Please visit our dedicated COVID-19 page for the latest and before traveling.The contemporary Hilton Guangzhou Baiyun hotel is only a 20 minute drive from Guangzhou Baiyun International Airport. Set at the foot of the Mountain Scenic Area, this New Baiyun City hotel is located in the dynamic, new Wanda Plaza, which...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
PoolTurkish bathIndoor pool.
several
Elevator
Stores
Beauty Salon
Reception services
ConciergeLuggage storage
Contactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsimposition of interval between guests' stays 24 hoursIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsIndividually packaged meals available for dinnerFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Fast check-inReception with wheelchair accessIn-room accessibilitySwimming pool with wheelchair accessIlluminated path to the entranceMultilingual teamQuick checkoutHealth clubSpa treatment roomsShower room adapted for wheelchairsBreakfast available (surcharge)Wheelchair accessible bathroomTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa. This pousada also features complimentary wireless Internet access, tour/ticket assistance, and barbecue grills.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Free self parkingTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake time to pamper yourself with a visit to the full-service spa.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and an outdoor tennis couTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this bed & breakfast include complimentary wireless InternetTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless Internet access, Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake time to pamper yourself with a visit to the full-service spa.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a sauna. Additional features at this farm stay include complimentary wireless Internet accTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden.Make a splash in one of the 2 indoor and 9 outdoor swimming pools and enjoy other recreational amenities, which include a sauna. Additional amenities at this resort include complimentary wireless InteRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. AdditionRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. Addition

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    272

  • Very Good

    163

  • Good

    70

  • Reasonable

    20

  • Bad

    18

Travelers profile
  • Business

    338

  • Couples

    43

  • Solo travel

    43

  • Family

    43

  • Friends getaway

    26

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Attentive Staff and Nice Amenities

Reviewed 12 february, 2021

We decided to stay at the Hilton for a staycation in Guangzhou after visiting before Christmas. The level of service from the staff made us feel special during our stay with many going above and beyond in our opinion. They would say hello using our surnames in the lobby, helped arrange transportation and there was always someone there to open a door. The tech in the room is nice with the glass that turns opaque at the flick of a switch and a good input hub at the desk that connects to the TV. We asked to borrow an HDMI cable so we could put our movies on the TV and it was delivered by a robot! The lobby is very nice and grand looking and they have a nice lobby bar that we have been in before but it did not seem to be open during our stay. The breakfast buffet had a good variety of options and everyone we spoke to was fluent in English. We spent a lot of time relaxing by the pool and we were able to enjoy the hot tub quite a bit too. We found out that you cannot use the pool without a swim cap so be sure to bring your own. We found out when we jumped in for a dip without swim caps. I find it odd that the pool staff are very strict on the swim cap rule but will say nothing about guests horking and spitting in the pool! Overall it was a nice and relaxing stay. The hotel was not too busy in February when we went just before the big CNY days and we rarely saw other guests at the hotel. The closest metro is Baiyun Park which is about a 10 to 15 minute walk, Wanda Plaza is a 5 minute walk away and the Yuanjing Road Korean area is an 8 minute Didi ride away.

deanosaur89

Good Conference Hotel

Reviewed 29 december, 2019

Probably the best hotel to stay near the Baiyun international convention centre. Spacious but a little dated. The airconditioning was not working well and we had to remind the hotel staff a few times before the issue was resolved. The hotel is very stingy with the provision of toiletries. The shampoo and bath shower came in tiny bottles that are barely sufficient. On a more positive note, the hotel is very close to a big mall where with a huge supermarket and lots of eateries.

MagicBerry

Great Stay in Guangzhou.

Reviewed 23 december, 2019

I had a very nice stay at the Guangzhou Hilton. The rooms are very comfortable. I found the rooms to be very clean. The staff did a very good job with the room. The staff provides very good customer service. It's a very nice property.

James R

Unacceptable bed, mattress, pillow and poor maintenance of the hotel.

Reviewed 9 december, 2019

The mattress is so old until there is a cove in it. And they are not able to deliver hard pillow, which is quite usual available at 5 star Hotel. Furthermore. When I asked for harder bed, the hotel maintenance brought me a board which does not fit my bed. With no cover on it. They are not trained properly how to deal with customers. I ended have have my muscle sprained, had my neck stiff and unable to move the next evening. I had to see doctor to fix it, and unable to work for 2 days. Don't even consider this hotel. It is not even a 4 star. I complained to the manager, he does not even think how to compensate but asked me to come again! But no thank you.

RichieF38

Very nice hotel and friendly staff

Reviewed 6 november, 2019

Smooth arrival, whisked to executive floor for check in, most helpful. Nice room with all amenities, just a very nice hotel with ditto facilities and staff. Nice are with shopping mall nearby, outdoor music events and beer bar.

348michelr