Check-in - Check-out
2 adults - 0 children - 1 room
Sofitel Guarujá Jequitimar
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2674 TripAdvisor Reviews
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According to guests, it's ideal for:
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3
Quarto Superior 01 cama King Size, Varanda, Vista
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Cancellation Policy
Amenities in this room:
Max 3 adults
Max 2 children -
by 3 years
Immediate booking
4
Quarto Classic 01 cama King Size
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Cancellation Policy
Amenities in this room:
Max 3 adults
Max 2 children -
by 3 years
Immediate booking
3
Quarto Superior com 2 camas Vista para o Mar
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Cancellation Policy
Amenities in this room:
Max 3 adults
Max 2 children -
by 3 years
Immediate booking
4
Quarto Classic com 02 camas, Vista para Serra
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Cancellation Policy
Amenities in this room:
Max 3 adults
Max 2 children -
by 3 years
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1
Quarto Deluxe 01 cama King Size, Varanda, Frente M
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Cancellation Policy
Amenities in this room:
Max 3 adults
Max 2 children -
by 3 years
Immediate booking
1
Quarto Deluxe 02 camas individuais, Varanda, Frent
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Cancellation Policy
Amenities in this room:
Max 3 adults
Max 2 children -
by 3 years
Immediate booking
Property Info
Sofitel Guarujá Jequitimar is a 5 STAR LUXURY HOTEL, an ideal beachfront spot for a vacation, a meeting or a combination of both. Spacious interiors, sleek modern design, superb dining and refreshing So SPA treatments ensure a memorable visit. From golf and tennis to kayaking and surfing, the resort offers a wide range of water and land sports – and a beautiful beach to relax your cares away. Also, the Hotel welcomes families with children. Offering a nursery for younger children and babysitting services. The Kids Club is for children between the ages of 4 and 12 who are entertained with sport...
More detailsCheck-out ends at: 12:00
Property Amenities
Reception services
Services / Luggage StorageSpa facilitiesseveral
Turkish Bath SaunaAccepts major credit cardsPolyglot Team ParkingPamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access.physical distancing rules followedWheelchair AccessibilityStageWedding ServiceJacuzziCleaning / Laundry Services
Laundry / Dry CleaningPets not allowedBusiness Facilities / Facilities
PhotocopiesTea/Coffee SetupTake advantage of recreation opportunities such as karaoke or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, a picnic area, and barbecuePamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and a sauna. Additional amenities at this hoConference CenterWheelchairs AccessPamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This resort also features complimentary wCommon areas
GimnasioPets Not AllowedAccommodation
24-hour room servicePlaygroundFood & Beverage
physical distancing rules followedrestaurantPets Not AllowedAnimación nocturna24-hour room serviceWellness facilities
SpaBabysitting on RequestFree fitness centerMassages on RequestDirect beach accessTea/Coffee SetupCoffee/Tea MakerSPATransport options
Bicycle rentalPets allowedValet ParkingActivities
Bath/Shower ComboWater sportsStores
Gift ShopHairdresser on requestShops / ShoppingFamily entertainment and services
Coffee/Tea MakerPlaygroundGuest rating
TripAdvisor
Travelers rating
Excellent
1566
Very Good
713
Good
240
Reasonable
84
Bad
71
Travelers profile
Business
491
Couples
465
Solo travel
42
Family
1264
Friends getaway
168
Scores Summary
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
What a disappointment!
Reviewed 12 may, 2022
The hotel is operating well below the level such a hotel should feature. Sofitel is expected to be a luxury brand of Accor hotels and many yhings were terribly disappointing. Some examples: - the furniture is in bad shape - more than one hour waiting for a simple room service order (a glass of cold milk and a pot of hot water) - no towels and no water in the fitness center (otherwise well equipped) - at check-in they do not say what half-board plan means at this hotel (breakfast and lunch, which is a bit surprising when check-in is at 4pm and check-out at 12 noon... ) - at dinner (which is not included in the half-board scheme), no "à la carte" options. The guests have no choice but a three-course menu at a fixed price. - we asked for a cocktail at dinner time, but even though the bar is just a flight of stairs down, our request was flatly denied - at breakfast (buffet style, included in the half-board plan), i asked an expresso coffee, and I was told it would be charged separately. - we had only one bathrobe in our suite. We asked for a second one, it took more than one hour and a half to be delivered... - the bathroom amenities were very minimal As a conclusion, the hotel did not meet our expectations. I've stayed in Sofitel hotels in various countries and this one is clearly the worst one I've ever seen.
jnha
Excellent Location/ Very confortable rooms/ Service Irregular/ Poor maintenance
Reviewed 11 april, 2022
Reception desk must improve the service quality. Some atendants very poorly trained. some were very good. Improve quality as soon as possible. Had to change rooms, due to poor maitenaince. Complete Blackout in te room on the second day.
antonioaidar
Weekend
Reviewed 17 february, 2022
The hotel is very well located, very clean, the stuff are very welcoming and friendly, the food is very good and the restaurants and bar quality of service is great. The swimming pool and sea services and food are very good, especially the restaurant Mar Casado
Fadi A
NOT A 5-STAR RESORT!
Reviewed 7 february, 2022
Jequitimar is located on a very agreeable beach and its building and surroundings are quite amazing. However, there are several considerations when you think of a special highly priced 5-star resort as it is rated. First of all, my impression on the Kids' Club was less than regular comparing to other resorts alike. The place is poorly maintained and my 2-yr old granddaughter got hurt by a furniture door that hit her foot while opening it. A shame! Regarding the main buffet restaurant "Brisas", the few choices offered and the non-refined dishes are absolutely an unpleasant surprise. Although the service is good, long lines are also very annoying. The worst experience whatsoever was that my daughter and I caught a severe food poisoning on Saturday's lunch at Brisas Restaurant (1/29/22) probably for fish consumption. FYI we had all meals at the hotel and our symptoms started at the same time. Unforgiving when you choose such a high level resort! Generally speaking, the staff is very good, there's a lobby bar music entertainment in the evenings and overall cleaning is good. Unfortunately, maintenance is not being well performed as I noticed i.e. signs of oxidation in bathroom mirrors and stains on walls. In my opinion, the resort is wrongly rated as a 5-star and its very high rates are not worthy at all. Same regarding "Brisas Restaurant" that charge the equivalent to US$100 per person for a very lousy buffet. Really sorry for this unfortunate stay! Date of stay: January 2022 Trip type: Traveled with family
jhodara
Could’ve been great. But wasn’t.
Reviewed 21 august, 2021
Three night stay, traveling with a 3 month old baby. A/C didn’t function properly the first night. Informed front desk next morning. They said they would fix it. Following night was chilly, so no A/C. Third night it was hot again, A/C again didn’t work. Informed the front desk at checkout and requested some sort of compensation for their failure to fix the problem. Was told it was our responsibility to report the problem if it had not been fixed. Forgive me for being blunt, but paying R$1500/night for a hotel room, the A/C should work. Going on a trip to relax and spend time with my family shouldn’t include supervising the maintenance work of the A/C. Otherwise, the hotel is nice a bit old but still nice, food is good, staff is friendly. Could’ve been a nice trip but ended up being unpleasant.
jamespstanton