Check-out ends at: 11:00
3750 Gulf Shores Pkwy, Gulf Shores, AL 36542, USA - Gulf Shores, Alabama - U.S - 36542
Check-out ends at: 11:00
Ok, but too pricey for quality level
Reviewed 18 july, 2022
Place is more dated than expected for the price and compared to other Marriotts. We had no insect concerns (an issue we've heard about at some rentals down here) and found our room clean overall, but staff had missed some drip stains from other guests on a door frame and closet doors I easily cleaned off with a damp cloth our first of three nights so I wouldn't have to see that during our stay. Appreciated our quiet room on third floor. Convenient location for driving to and from our family's beach house each morning and night without traffic.
Eh - it's okay
Reviewed 19 september, 2021
I'm not a big fan of the Courtyard by Marriott brand - my company books my travel, so I wind up staying at them more often than I would choose if I could control it. The room was small and cramped. Front desk staff was fine. Check-in was a breeze. I hate when the side doors don't lock, though. That feels creepy to me. Internet speeds for the enhanced internet were around 40-45 mbps, so that's good. The A/C was a wall unit, controlled at the unit itself rather than by the thermostat elsewhere in the room. As a real plus (earns an extra star for this, actually) the room included a microwave and a fridge! Woohoo! Good luck trying to find somewhere to plug in your laptop at the desk. Both outlets were taken - one for the desk lamp and the other for the coffeemaker.
Ask for the "Kansas Mafia" when you stay here! We LOVE 'em!!
Reviewed 2 july, 2021
Erica and her staff are beyond great...even excellent doesn't do them justice. We stayed there for a week in June, 2021 and were treated like royalty. The front desk, housekeeping, and even maintenance were extraordinary. Everyone, and we mean EVERYONE was friendly, customer focused, professional, and seemed to enjoy their job. We didn't notice any negativity, and were always greeted with a smile when passing the front desk as we came and went. The pool sparkled. The rooms were clean and quiet. We are 25-year lifetime platinum members and know a well managed, good hotel when we see one. You will not be disappointed. And...no, we don't have any family or other ties to this Courtyard. Oh, yeah...be sure to say hi to the "Kansas Mafia" in the restaurant...they work usually in the mornings, and were absolutely delightful, friendly, sincere, helpful and kind. Tell 'em Jack sent ya!
Delivering 5-Star Service with Heart
Reviewed 15 december, 2020
The staff - Erica - GM & Debbie - AGM along with Housekeeping Leader - Lynette and their teams did an outstanding job of taking care of my 86 year old Mother during her 3 week stay while her condo was being renovated as a result of Hurricane Sally. The hotel is very conveniently located next to wide variety of shopping but yet feels secluded. with a lovely pool and courtyard. Only a few miles to the Gulf of Mexico. The property is clean and well kept with a home feeling lobby with lots of seating, tv's and cafe/bar. Again, what made this Courtyard special is the Leadership & Team Members dedicated to serving their Guests. Thank You all so much.
For the price is a great hotel
Reviewed 18 november, 2020
I would have given 5 stars if it weren’t for the grubby baseboards around the bathroom area and the musty smell. The room smelled like there had been water damage. The best part was comfortable pillows and a large TV with lots of movies to choose from. Front desk friendly.