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TripAdvisor Review
Based on 248 review
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The resort is located on the northwest of the island, very well connected to the main town Thong Sala and the main beach Haad Yao. The beach is quiet and unspoiled and there is a beautiful coral reef in front of the resort. Swimming is possible all year round. Superior personal service welcomes gues...
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The resort is located on the northwest of the island, very well connected to the main town Thong Sala and the main beach Haad Yao. The beach is quiet and unspoiled and there is a beautiful coral reef in front of the resort. Swimming is possible all year round. Superior personal service welcomes guests at this charming resort. The hotel is air-conditioned and there is a lobby with 24-hour reception and check-out services. Currency exchange facilities, a bar, room service and a laundry service are also available. Those arriving by car may park their vehicles in the hotel's car park. Lovely, room...
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Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Snack bar/deli
Ping-Pong
Sauna
TripAdvisor
Excellent
74
Very Good
87
Good
46
Reasonable
19
Bad
22
Business
0
Couples
128
Solo travel
13
Family
46
Friends getaway
37
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 24 February, 2021
From our first email exchange to the good bye early in the morning, Apple was fantastic. She made our stay so comfortable that I would return to Long Bay without hesitation. The beach is secluded, quiet and calm. The bungalows are honest to the photos and 3 stars. Kept very clean and tidy, room cleaning was offered too. The pool was very clean also. Overall a lovely spot with a fantastic customer service. Thumbs up for the driver who drove us around the island always with a smile on his face. Great way to support local business during difficult times with very few tourists.
LittleMsMe
Reviewed 16 September, 2019
It's mentioned dozens of times here, and the owners (who are at the resort daily) know that many customers complain, yet there is no action towards improvement. This resort is tired (although Haad Yao is a beautiful beach), but the front of the house and the bar go unattended 90% of time, there is music maybe 5% of the time, and the breakfast is just blah. warm juice, warm fruit, same thing every day, stale bread. You literally go to sleep on what feels like a boxspring. One pillow. No washcloths or hand towels. Bathrooms are yuk. I won't be back.
G1190CIlaural
Reviewed 3 August, 2019
We - a german couple- tayed for 10 days in the beachfront cottage in longbay resort. We traveled for more than one week through Thailand and we were looking for a Location to stay for a longer time to relax at the end of our journey. Therefore Longbay resort seemed to be a perfect choice and it really was!! Great view over the Bay, white sand, coral reef to snorchel right in front of our bungalow, close to the resort there was a 7/11 Shop and a amazing Italian Restaurant (Loco‘s) and a scooter rental. Very friendly stuff, especially the Cook who prepared fresh omelettes for breakfast and the pool specialist who was meticulously cleaning and supervising the pool every day. We ate delicious Thai food in the hotel restaurant with ocean view (drinks a bit expensive). Unfortunately the towels which were provided every day as well as the linen were sometimes dappled. In conclusion the hotel is highly recommendable and the beach is really the most beautiful beach of the island (after visiting all beaches by scooter)! We will definitely come back!
JaninaSst
Reviewed 5 May, 2019
Good hotel with ok breakfast and friendly staff. The pool is nice and often in the shade. There are lots of good restaurants within walking distance down the beach. The lunch and dinner at the hotel weren't great. The rooms were clean.
pkurbis
Reviewed 3 May, 2019
We have spent 5 nights in the resort. When we arrived we saw this beautiful place well looked after and all these nice bungalows. They are clean and recent , the staff is nice and helpful and the location well... the best for me , outstanding view and beach. However one bad point for us is that we were willing to put a bit more money in our holiday to enjoy a swimming pool but when we arrived it was closed . In first instance the receptionist said that it would be opened a few hours after as they were filtering the water (which was green) and this has lasted all week. No precise explanation or reopening time has been given and we ended with an hotel without a pool when we paid for it... with no gesture whatsoever from the resort, quite disappointed to be honest. Outside of that as said the service was good and the breakfast incredible. Deserve 5 star with an available pool.
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