Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Opinión escrita el 21 de Septiembre de 2021
Recently stayed there for the better part of the week. Our stay there was not the mistake. The entire “hotel” is a mistake, and in fact using the designation “hotel” already is a misnomer and grossly misleading. In fact, we have stayed at some of the best hotels in Europe, Asia, and the Americas, and have also enjoyed budget hotels in these regions. So, we can state with some level of confidence and certainty that we have not yet previously encountered a place such as this establishment.
Upon our arrival, my wife - who has a great sense of smell – noticed a faint but distinct smell of urine coming from the room’s carpet. We were close to checking out, but with the fan at full speed we decided to give it a day, and against our better judgment ended up staying despite many better and cheaper options in the area (e.g., in nearby Grasbrunn). Other occupants of the place – many of which seem to be long-term “guests,” possibly asylum seekers or immigrants waiting to have their legal status cleared – are uninhibitedly smoking in their rooms, even as the “hotel” professes a strict no smoking policy. Keep your windows closed if you don’t like your room to stink of cigarettes. The room has no air condition and the refrigerator was inoperable. How do they keep their Gewerbeaufsicht operating license that way? I don’t know.
Did I already mention that the place has no real reception? Upon arrival you’ll have to call a number in order to receive a code to retrieve your key from a safe outside the hotel, which – of course – is locked. The kicker is the so-called “reception” area. Only every second day a guy and a woman in a second-hand Porsche drive-up to the place and sit-in for three hours and even then the boarded-up room has the door usually closed. Never have felt so “tolerated” as a guest. Oh yes, I forgot to mention that room service is also only every second day. Good luck getting a new towel! When I called them on our second day to complain that we had gotten no room service, I got a nonchalant “If nobody came today, they will come tomorrow” as response. I could hardly believe the audacity of this response!
So, do you feel my comments where polite? They sure were, I think. But make no mistake. In my opinion this place is a dump. I have never felt so unwelcome in any hotel, pension, or other sort of hostel anywhere in the world. And I am not a guest or visitor in this country. I was born and raised here. A place like this gives a bad name to the town, the area, and the country. My advice: stay away, at any cost!
Opinión escrita el 29 de Julio de 2021
Stay away from this "hotel". No staff on reception, no bar open, no food on offer. My first night can only be described as a night from hell. My bed was infested with BEDBUGS. No staff on duty for the whole night so I just had to try and make a bed on the hard wooden floor. Bugs in various stages of growth so the infestation had been there for weeks! No offer of a refund for my first night. I was given a different room for the rest of the stay. My arms & legs are destroyed in bites and its 10 days later & I will now have to pay to visit my GP. The bathroom light in the second room flicked on & off 24hrs a day. No kettle in the room for a coffee or tea, no glasses to drink from
My elderly parents who I had travelled to visit were staying there also. Their fridge didn't work in the middle of a heat wave, their shower leaked all over the floor. Beds are the hardest most uncomfortable bed I've ever had the misfortune of sleeping on. This is not a proper professional hotel. Stay away!!
Booking of 6 persons cancelled in March due Covid 19 and we lost 4500 euros
Opinión escrita el 21 de Enero de 2021
There was a booking made for group of 6 persons for a company and there was a cancellation deadline but due to Covid 19 company had to cancel 5 days after deadline (3 months before arrival) and money was lost. They were not willing to gave any compensation or voucher , nothing.
Opinión escrita el 9 de Julio de 2020
You get what you pay 4. But the pool is’nt inc. Like the Hotel promo’ them 4
But the hotel is fine to the price.
I wish there was there was a bigger selection in the café.
The room is clean, and some nice workers.
Close to Munich (6 stops by S-Bahn) is a great 3* hotel
Opinión escrita el 16 de Decembre de 2018
Arriving very late we could still get something to eat and drink by a very friendly reception. My colleague and I both had rooms at the back of the hotel, overseeing a huge public swimming pool. (The rooms at the front are noisier as I found out after being moved). The hotel serves a great breakfast as from 07:00 and is conveniently located only 10 minutes walk to the S-Bahn. If you do not want to have dinner here, there are more than enough restaurants in walking distance. Great experience.