Service animals are allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 1043 reviews
Avoid at all times
This was by far the worst hotel I ever stayed in. It is so old and have not been updated for decades. Beds are terrible, feels like sleeping on the floor and walls are paperthin si you can hear everything. Needed to call the guards both of our nights. Feels like Faulty Towers times 2. Only big touristgroups and a lot of stiff people who only stays at the hotel and does not explore the lovley landscape. The breakfast service at the mainfloor was really posh and the buffet breakfast downstairs was more laidback. To sum it up this is a hotel for those who wants to travel back in time several decades in a negative meaning. Really expensive for what you get. We stayed in Tokyo before this and wanted a quiet escape. No God restaurants nearby, so we took the train to other villages. The only positive thing about this hotel is that our queen and king have stayed here 1980 - guess it was better then.
Gorgeous old hotel with Meiji era interior
Great example of Meiji era architecture. The cafe has the best cakes in the world and there is a nice Japanese garden behind it. If you're luck you may even be able to sit at the table where John Lennon and Yoko Ono sat.
If you’re going to trail to the other side of the world, you may as well do it right!
This place is beyond cool - it is SUPER cool. A former royal summer house turned hotel, it’s as oldy-Worldy-glamour as it gets, with a Japanese style to it. The building is nothing short of spectacular, honestly never thought I’d see anything like this in real life. Where do I start now... The rooms. After being in Tokyo accommodation spacious is an understatement. Comfortable, clean and I especially liked the windows looking right into the forest. And the semi opaque sliding screens. Bathrooms deserve an honourable mention. The hot water comes straight from the geothermal springs, which is pretty cool. Well no it’s boiling hot actually, scalding almost, but that’s a proper spa hotel I say. Then of course they have the almighty high tech toilets which kind of freaked me out at first- was convinced if I hit the wrong button I’d end up being bogwashed or something. The helpful staff member who showed us to our rooms was even far too polite to laugh at our foreign confusion over the thing. They were also too polite to laugh when my friend and I ran screaming (and I DO mean screaming) from one of the gigantic forest spiders we disturbed on a balcony walkway. Have included picture -it was one dastardly looking spider. Talk about professional! They have an indoor pool, original from when the place was built, which is delightful. The little gardens outside the cafe windows and any windows really would calm down anyone. I sat and watched a downpour into one of them for an hour one evening and I’m not joking. It’s a real ‘savour the atmosphere’ kind of place. Note: forget about phone/4G signal. This is digital detox at its finest, and for once I was fine with that. They do provide WiFi and internet access in the hotel if you need it. I like the old wooden floors. Much of the original features have been kept. The room furnishings have been modernised for comfort however. The public areas have lots of old photos, history of the place, and here and there some historical items on display. It’s part museum. Even has its own little bakery with a shop on the main road. Go. Just go. It’s *#<%^€< EPIC!!!
Best place to stay in Hakone area
This hotel is by far the best place to stay in the Hakone area. The atmosphere and decoration has been kept as it was almost a century ago, yet the rooms are clean and well renovated. The main restaurant is a little expensive, but good quality.
Of course it's outdated - it's 140 years old!!
My god, reading some of the negative comments on here about this beautiful time warp of a hotel just gets my back up. What do you expect going into a hotel founded in 1878? En suite jacuzzis!? This is was the best hotel we stayed in in Japan - there are so few like it. A real heritage hotel, like the kinds Agatha Christie used to dream up in her murder mysteries. Our room was huge, teak panelled, big windows surrounded by trees, perfectly clean. The rockery garden, complete with pools of koi, waterfalls, hot houses filled with bonsai and exotic plants - stunning. We couldn't get a restaurant table as we didn't book in advance alas, instead we went to an excellent Korean place down the road then went for a trip down memory lane in the hotel's own little museum which has pictures of all the dignitaries, presidents, prime ministers and celebrities who have passed through it (and Twiggy of course). The onsen is no great shakes, correct, but the swimming pool is incredible: retro a go-go! Whatsmore, the staff wait on your every whim, the old fashioned way, from the moment you set foot in the lobby right up to your room. Oh and the bar! A steal at happy hour, with excellent cocktails. Experiences like these in such magnificent settings are rare, it's a credit to them and Japan's history that they have kept the business running and in the same spirit and character all these years. The price is extremely reasonable when considered in this context. To summarize: do not go here if you want all the mod-cons: there's a hundred other hotels around Fuji that can offer you that. If you want to go into a time machine to a place that is oh-so rare to find these days, then Fujiya is for you. Do not turn up with children who can't behave. Do not turn up in shorts and flip-flops. Turn up with a stiff upper lip like you've just stepped off the Orient Express and you'll feel right at home.