Pets not allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 247 reviews
A superb Ryokan
A wonderful place with private and public Onsen. The room was huge and nicely organized - unfortunately only one night stay. The Shabu-shabu dinner was excellent with a very kind service. Also the breakfast was perfect. A place to be
Good value for entry Ryokan experience
We looked around Hakone Ryokans with a private onsen, and Shinanoki Ichinoyu was one of the best values available. It was easily accessible from the train (we came from Nara) as the bus stops 30 seconds away from the hotel grounds. We stayed in a 2nd floor private room with an attached hot bath which had great views of the Hakone mountains. The furnishings were "basic" but Japanese standards but comfortable and clean; the meals were very large and were delicious despite not being served in-room. The bath was boiling hot and temperature can be adjusted by adding cold water from an existing valve, so it was a comfortable experience. Overall, I would say the place is not "luxury" but than again we didn't have to pay $500+ to experience it. I would rate it a fine "entry" experience into the Japanese Ryokan.
Awful. Stinking toilet and old dirt in bathroom - in Japan!? :-O
This place is well below Japanese standards The toilet stank, we complained, but it was not cleaned even after normal room cleaning. Only after the 3rd complaint. The bath/onsen in the room was awful - made of sharp rough garden paving stones, concrete and using grey plastic refuse water pipes (see photos). The shower tiles were evidently not cleaned for years (see photos). There was lots of mold on the ceiling of the bathroom (see photos). The bedrroom was quite nice, but the heating/airconditioning unit was so loud that we had to switch ii off to be able to sleep - and hence we were quite cold. The room service made the beds up like total incompetents The only thing that was up to Japanese high standards was the service in the dining room. Excellent. Same could not be said about the reception staff. The first set dinner was very nice. But the breakfast soup had rancid raw bacon (left over from the previous dinners?, as it seems to be the standard meat element), which made it inedible. The next dinner was pretty much the same as the night before. Could get very boring. The outside of the annex was also very overdue for painting and maintenance. The metal doors of the rooms look like an entrance to a garage or factory This was a real dump by any standards, and I could hardly believe this lack of cleaning and maintenance could happen in Japan. The place seems to cater for Chinese clientèle.
Comfy base from which to explore Hakone
Service was good and dinner was excellent. The “separate rooms” are actually mini villas with 2 levels and a private outdoor onsen. Very nice, although perhaps a little old and could be better maintained. (Pictures of hotel and immediate neighborhood)
Excellent all round experience
We stayed here in the annexe while showing our daughter and her partner Hakone. The rest of the trip had been in less travelled areas and we found the Hakone experience quite full on. The standard of the rooms in the annexe was very good being a Euro friendly Ryokan layout with bedding on a raised platform permanently set out but a traditional Japanese bath area leading to a private onsen on the balcony.The rooms are spotless, servicing was faultless and there was plenty of room. A large leather easy chair was bless after a series of accommodation where I had to mostly sit on the floor. Breakfasts were relatively simple sets by Ryokan standards but were delicious and it was a relief from some Ryokan where consuming all you are served to satisfy the demands of Japanese etiquette often meant consuming more than you needed. The evening meals based around a Sukiaki set one night and Shabu-Shabu the other were likewise delicious and cooking at the table is a lovely way to dine. The location of the accommodation with bus stops right outside is excellent and the ride to Gora station to access the Mountain Railway and Funicular up to the Ropeway is quick and easy. Checkin and checkout were painless and we had no complaints about any part of this stay. This area is very popular and quite close to Tokyo and given the huge increases in tourism on the Golden Route finding easily accessed accommodation is a high priority here. This accommodation is recommended.