Check-out ends at: 11:00
<h3>Property Location</h3> With a stay at ARCOTEL Rubin Hamburg, you'll be centrally located in Hamburg, a 3-minute drive from Hamburg City Hall and 5 minutes from Reeperbahn. This 4.5-star hotel is 1.8 mi (2.9 km) from Miniatur Wunderland and 1.1 mi (1.7 km) from Inner Alster Lake. Distances are displayed to the nearest 0.1 mile and kilometer. <br> - St. Mary's Cathedral - 0.3 km / 0.2 mi<br> - Schauspielhaus - 0.7 km / 0.4 mi<br> - Museum of Arts and Crafts Hamburg - 0.7 km / 0.4 mi<br> - Moenckebergstrasse - 0.9 km / 0.5 mi<br> - Alster Lakes - 1 km / 0.6 mi<br> - Levantehaus - 1 km / 0.6...
Steindamm 63, 20099 Hamburg, Germany - Hamburg, Hamburg - Germany - 20099
Check-out ends at: 11:00
Reviewed 11 june, 2022
The main reason for choosing ARCOTEL RUBIN, among the many hotels in Hamburg, were the opportunity to park at the hotel, and a renowned Gin Bar, I’ll get back to the bar. When we arrived at the hotel their parking garage had a clear green “Frei” sign outside, meaning please drive in, however the garage door wouldn’t open, and the machine wouldn’t give me a ticket. We went to the reception to inquire, and where told, that the garage was full, and we could park about 500 meters away at the street. Well, we were very dissatisfied with that answer, which we informed the reception in both German and English. Well, the receptionist couldn’t do anything, other than give us a call, if there should turn up a free space in their garage. We parked our car those 500 meters away and dragged our luggage back to the hotel. When we arrived at the room, we got a call, that there now was a free space in the garage. I ran back to the car, and entered the garage, it still wouldn’t open, but when I rang the reception, they remotely opened it for me. Much to my surprise I didn’t only find one free space, I found 11 unoccupied parking spots in the garage, and furthermore all of the four handicap spaces were unoccupied as well! The only explanation I can think of, that they keep these spaces free for annoying customers like me. So heads up if you choose this hotel, and there’s no parking available, give them some noise at the reception, and mysteriously there will turn empty spaces up. It must be really awful for a handicapped person to find the parking garage full, even if all Handicap spaces is unused, it is so unprofessional and rude. Well, luckily, I’ve heard of their fantastic gin bar, with more than 50 brands of gin, so I could at least get a decent Gin&Tonic to calm me down. Ha, they have about 10 gins on the menu, the first 3 we requested, were unfortunately sold out! The poor bartender had to look up every recipe for the few cocktails they carry, and the bar were totally closed on Monday. The Breakfast is decent but overpriced 22 Euro/night/Person. Don’t I have anything good to say about the hotel, oh yes, the shower has plenty of hot water 😊
4-Star is nice
Reviewed 25 august, 2021
So for my last two nights in Hamburg I’m staying at this four star hotel which is quite nice! Better beds and the small things that makes the difference compared to three star hotel. Good gym and nice facilities! Nice for family stays and I can warmly recommend this.😉
Good value for money hotel near central location in Hamburg
Reviewed 30 august, 2020
I needed a one-night sleepover in Hamburg close to the central location, this is why I found and chose the Arcotel Rubin. Staff courtesy and well-cleaned room is a highlight. My double-room offered a big bathroom including bathtube, Though not requested, I was lucky to get a quiet room pointing to the inner courtyard. Walk from central location just requires approx. 15 mins. The road Steindamm provides Cafe Türkis next to the hotel as breakfast alternative (only on weekdays open in the morning) and a collection of Turkish food markets and restaurants.
Absolutely shocking not in a good way
Reviewed 18 may, 2020
Me and my friend booked this hotel as it looked similar to hotel we use in England. Firstly we put our English money into the safe with our passports. The money was taken the next day. We reported this to reception they took our statements and came back with no one has taken the money. You only have access to the safe. Well funny how you need to re set the safe when guests leave. We reported this to the police they again did nothing. Be careful staying at this hotel due to the area it's in as well. I'm a small woman and my friend wasn't much bigger and the area felt extremely scary. Like a scene from taken esp at night time, well actually anytime of the day. The staff were not helpful at all, even when it came to paying at the end due to our complaint. Would not stay here again!
Reviewed 11 march, 2020
Excellent hotel. Very clean. Great breakfast. Helpful staff. Area ok. Trains/underground are very close. Highly recommend especially if you want to be near the city. Some lovely restaurants within walking distance.