Heavy and horse car
Reviewed 16 March, 2021
Only for the needs, and people crucial. Yeah of course it very vital to cooperate with the elite and loving one. I love everyone, I care for you!! All your are to complete as soon it's side of my motivation.
You get what you pay for
Reviewed 27 October, 2019
My room was cleaned but „well-used“ Si there were still some stains on the carpet and the walls as well as mildew in the shower. The shower itself was working well, the water was hot and plentiful. The bed was uncomfortable because of the worn mattress but after using a second blanket as „cushion“ underneath me it was ok. The are the hotel is in is really shady but it is close to the main train station. I wouldn’t go out here alone late at night.
Avoid at all costs
Reviewed 29 April, 2019
Filthy hotel. Strange smell in the room. Balcony was filthy, rubbish everywhere. Room cleaning doesnt't seem to involve anything more than emptying the bin and making the beds. The rubbish left behind from the previous lodgers remained in the room for the duration of our stay. Lift only serves 2nd to 4th floor. If your room is on the 5th floor that's 2 flights of stairs. Staff at night was ridiculously rude. Breakfast lady had an attitude, and if you're not Caucasian be prepared to get yelled at. Plates were absolutely disgusting, with crusted remnants of food coating the surfaces (see photos). Breakfast lady had the audacity to lie about it and say that she hadn't cleared the plates yet, when you can see that the table had already been set. There were lots of empty tables, but the lady yelled at us to sit exactly at the table she pointed at. We ignored her, and she proceeded to remove our chair when we were getting food. Absolutely appalling attitude more suitable for the warden of a prison than a hotel.
The neighbourhood is far from ideal, especially if you have children along with you.
Don't stay here. Not for that price, not for that service, and certainly not for that level of filth.
Fearing for my safety, AVOID AT ALL COST
Reviewed 12 April, 2019
The receptionist in the afternoon told us that because they don’t have a kettle in the room, we can ask for free hot water from the receptionist, who is present for around the clock. Just 1 hour ago, I asked for hot water, and was told that there isn’t hot water, also “this is Deutschland, nothing is free”, and started shouting that I was welcome to go to a coffee shop. After that, he said he could give us hot water for 5 euros. I then asked for his name, which he refused. So I went to the reception to look at the board to see if the name of the receptionist was written somewhere. He then told me I couldn’t be there, even though that was well within where the brochures are placed. I told him it’s a public space, and he shoved me aside, slamming the door into my leg. I then said if you aren’t giving me your name, then I’ll take a photo. That was when he physically pushed me into the wall. He then said he was calling the police, which I agreed to since it was now assault. He then called a number and spoke on the phone, and i knew it wasn’t the police because it wasn’t in Deutsch. This other guy comes in and starts threatening me by coming very close to me and kept saying Shh. I then asked what happened to the police, so he said you call. I said I couldn’t call (sim doesn’t work overseas) and asked to use his phone. He said no, you call, so I reached for the phone, which was when he told us to get out. I refused to move, and he finally called someone and made up some story about me being the nuisance, then hung up without letting me talk to the person on the phone. He then laughed at me and said the police can’t help, and said the police told me to either stay in my room or get out. He told us to wait at the lobby, but it was until a fellow guest asked that he admitted the police weren’t coming. So eh make us wait at the lobby? He also kept insisting that I was the one who wanted to call the police, even on the phone, when it was his colleague who brought it up in the first place. Why would I call the police over hot water?? I also tried to get him to pass me the phone, but he refused. Did he actually call the police, or was that just a fake phone call? Why was he so afraid of letting me speak to the police?
After reading reviews about how rooms had been broken into, I have now barricaded myself in my room. I fear for my safety, and am still unable to call the police. The phone in the room’s a dud, and the wire was connected to itself, with no landline plug in sight. If anything happens to me or my room, let this be a testimony of what happened here. Do not, even if you have to pay double, stay at the Hotel Mercedes. It is unsafe, the service is god-awful, and they will gang up on you and threaten to throw you out. The neighbourhood doesn’t look like the safest part of town either, so please please stay away.
And just as the previous reviews said, the hotel is filthy, it smells bad, and my room opens up to a balcony that is littered with rubbish. The balcony is also shared with the room next door. This is quite frankly the worst hotel I’ve ever stayed at, out of all the Asian, Australian and European countries I’ve visited. I have cancelled 3 nights of my stay and booked at another hotel nearby. No one needs or deserves to be abused when they’re paying hundreds of euros for this sorry excuse of a hotel.
Reviewed 13 January, 2019
DO NOT BOOK.I do not know where to start.. what a dirty cramped hotel. No lift until the second floor! Dirty worn thro carpets. Dirty walls & toilet. Two of my pics show splashes of blood on the walls. WOULD NOT RECOMMEND