Based on 303 review
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Harrison Lake is a dramatic meeting of land and water. For centuries, the therapeutic benefits of its mineral-rich hot springs have been celebrated by those who visit us. But soothing waters are only just the beginning. The hotel is located in the heart of Harrison Lake village, steps from the beach and public hot springs mineral pool . Offering 88 comfortable rooms, free wi-fi, practical amenities, hotel is a place to relax, rejuvenate and savour all that the area has to offer including free guest passes to our public community mineral pool which is directly across the street from our hotel. ...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Business Facilities / FacilitiesMeeting Rooms
Reception servicesLuggage storage
It's cheap and there's a reason
Reviewed 8 october, 2021
Old, worn, needs to be completely overhauled. Carpets badly stained, paint peeling, etc., Not observing COVID protocols when we were there. It took an hour for us to check in because they'd messed up our room reservation and didn't have us booked for a kitchenette. The room they finally gave us had a tile missing in the bathroom ceiling - we could see the pipes! Equipment was old, fridge was tiny - the only things I would give them thumbs up for were comfortable beds and nice toiletries - and the desk clerk threw in parking for free. Location a block from the lake was good. The attached cafe was not following any COVID protocols at all - even though I heard the manager telling staff and guests that the new protocols had started. Really disgusted.
Spacious but dated rooms
Reviewed 21 september, 2021
We paid the higher rate to get a "lake view" king room, but as the top floor is only 3 floors above ground, the view of the lake, a block away, is pretty limited. The room was spacious, but in bad need of some updates. The bathroom wall paper looked very 1980's, and the vanity looked like something from a basement bathroom. The bed was passable but not very comfortable, and pillows were pathetically understaffed.
Reviewed 20 september, 2021
FRAUD ALERT! If I could give these people 0 stars I would. We discovered a couple of days after our stay that they charged our credit card without authorization despite the fact that we’d already paid directly through a third party booking site. We have been trying for 3 weeks to get a hold of anyone at the hotel. No one will answer. The front desk just rings constantly. We will sometimes get transferred to a woman who is always the same woman and states “sorry it’s check out time they are busy” regardless of the time we call. It is NOT a busy hotel. She promises to send them a message but no one ever calls back. We’ve sent several emails and not heard any response. We emailed via our booking website and were sent back a copy of our receipt but no actual response and no refund has been done on the credit card. We are now flagging the charge as fraud and alerting everyone to stay away from this hotel unless you’re prepared to have fraudulent charges occur. Let’s add in that the hotel looks absolutely nothing like the photos on any of the booking sites. Read the many, many, negative reviews regarding the upkeep of this place which is just zilch.
Look elsewhere before here!
Reviewed 5 september, 2021
On Sept 3rd 2021 we stayed here with a wedding group and boy the rooms were disgusting. Upon walking in the woman booking us in was not friendly or spoke my other than “ inset your card” We arrived in our room to have the AC broken, a fan that made a lot of noise so definitely couldn’t sleep with it on and a tub that was peeling and looked spray painted so we refused to use it. The window had no screen and the walls were paper thin. Definitely not an overly picky person whatsoever but this place made me second guess where I stay.
Reviewed 3 september, 2021
This was one of the worst hotel experiences I have ever had!!!! It is unbelievable that they haven’t been shut down during this COVID time. No hand sanitizer anywhere in sight. Continental breakfast during a pandemic, open food shared by everyone. What?? Masks not worn by staff. The room was dirty, huge stains on the sheer curtains. Bathroom ceiling tiles need replacing. Mildew in the bathtub. Juccuzzi tub with jets not working. Phone in room not working. I could go on and on. DO NOT STAY AT THIS HOTEL!!!