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Behind every great day is a great night at the Clarion Pointe Harrisonburg hotel in Harrisonburg, VA near James Madison University. This pet-friendly hotel is located near destinations like Virginia Quilt Museum, Frontier Culture Museum of Virginia, New Market Battlefield State Historic Park, Shenandoah National Park and George Washington and Jefferson National Forests. Enjoy amenities like free deluxe continental breakfast, free WiFi, fitness center, seasonal outdoor pool with sundeck and access to copy and fax services. Guest rooms include a flat-screen TV, refrigerator, microwave, a hot tub...More details
Check-out ends at: 11:00
Business Facilities / FacilitiesBusiness Center
Great stay overall !
Reviewed 6 december, 2021
My husband and I stayed for 1 night on our way from Ottawa Ont to Florida. After a long 10 hours of driving we needed a comfortable,clean and quiet hotel to stay at.We chose Clarion Pointe ( Harrisonburg)) because of the reviews it had received,the competitive rate and close proximity off the 81 .We made a great choice. Our “ warm” welcome and seamless and check in with Robin was wonderful . Our room was clean and very nicely appointed.- newly renovated .The bed was comfortable .The complimentary breakfast was nicely appointed .Gamy at the front desk was very courteous and professional.All in all it was a great stay .We would definitely stay at The Clarion Pointe Harrisburg again .There were only 2 glitches in actually trying to “ get to” the property .When entering the hotel s name or address in our GPS neither one appeared .It did appear as Comfort Inn ( I suspect this was what the property was prior to becoming a Clarion .Also although we could see The sign (Clarion Pointe ) From the main rd we had difficulty “getting “to the property. There should be a sign directing us towards the property from the smaller street that runs parallel to the hotel .Other than these 2 little challenges our stay was a great one !
Becoming a Thanksgiving holiday tradition
Reviewed 29 november, 2021
In town visiting family in Harrisonburg for Thanskgiving for a second year in a row. this is our second time staying here and it continues to be just wonderful. Reserved a room for my hubby and me and one for our adult kids w/grands in tow. Rooms were in close in proximity to each other as requred,our rooms were clean & quiet. Lots of parking, safe enviornment. masks were worn by some of the staff at the desk but all of the staff in the halls(thank you)
Very clean, quiet, updated hotel
Reviewed 27 november, 2021
Very Clean hotel, recently renovated, former Comfort Inn. Nice quiet room, comfortable bed. Large TV with excellent reception. Little difficult to find, have to go on a service road to enter the driveway, in a busy area. Plenty of free parking. Close to Waffle House, other dining spots and shopping. We found a restaurant that delivered pizza to our room. Hotel is near I-81. Prices for room moderate, prices really fluctuated. One day was $97, the next day was $81. I didn’t understand that. You can save a little by paying a non- refundable rate. I booked at the lower price. You have to check daily for best price, Breakfast OK, standard, not exceptional. They honored my request for a first floor room. Check in and check out efficient. I am giving it four stars instead of five because they ask for a $50 security deposit that apparently comes off your charge in a few days. What’s with that? Since I paid ahead, a non-refundable rate (which saved me some money) I did not have that security charge, since they had my card on file, but I overheard the conversation between the person checking in ahead of me and the front desk clerk about that charge. Never had that request made before in any other hotel. I don’t like that sort of thing. What kind of security are we talking about here? They don’t trust your credit card? Also I am a platinum member and usually the front desk clerk will say thank you for being a (elite, platinum, diamond etc) member, which they did not. I was offered a choice of bonus points or a snack and drink so I guess the check in person did see my Choice Hotel status. So all and all, I would say this is a very nice hotel so if you want to pay a little more and stay in a very clean, quiet hotel, and not mind the stupid “security fee” this hotel is for you. I would stay here again for the right price although perhaps would look for a hotel in a less congested area. There is a lot of traffic in that area and as I said, the hotel sits back a little ( but can be seen from the main road) and the service road might be hard to find in the dark.
Great “Choice” for visiting college kid!
Reviewed 15 november, 2021
Have the next 4 years of hotel stays while my son is at James Madison University. This one was clean, quiet, friendly staff, easy parking and convenient location to the university. I travel with an elderly 7lb dog and would prefer a large refundable deposit ($100) to the automatic $25 per night fee added to the room.
CUSTOMERS ARE NOT VALUED HERE
Reviewed 11 november, 2021
LEFT IN THE STREET AT 9 PM IN A RAINY DAY! We booked this hotel through Expedia for 3 nights, the most expensive suite. The Expedia site stated that “the rooms are pet friendly, pets stay 15$ per pet per night”. We arrived at 9pm with 2 small dogs and the receptionist informed us that the room is not pet friendly. I asked if we can give us any cheaper room which is god friendly. Receptionist told me that there is a fee of 250$ for the cleaning a room after someone stays with the dog. I asked why wasn’t this information not listed on Expedia. He blamed Expedia, did not make ANY attempt to accommodate us, said “the manager is not available at the moment” and did not even tried to contact him/her for help. Just joked that “I’m do not want to pay 250$ from my salary!” So unprofessional! If the hotel uses other services (Expedia, kayak, etc) to advertise and find clients it’s their responsibility to ensure the information is correct and updated. Customers are not valued here. Also, likely the employees are not treated appropriately if they are afraid to be charged for the fee to help the customer and to contact manager if they are insure what to do. Very very bad. Never had this situation before.