Hotel NH Capri La Habana

The NH Capri Hotel located in the heart of Habana overlooking the ocean and the Hotel National mixes old school charm with modern amenities and highly industrious and friendly staff. I visited during the start of the COVID lockdown and if I miss my flight today... I may be stuck here for a while. Anyway, the Capri has got to be by far the nicest place I've ever stayed. Room service is great, but double the average price of the handful of resturaunts nearby, however room service is 24/7 so that's a huge advantage during lockdown. The views are spectacular and the location superb. I came here just to get some rest after suffering a serious concussion. I met my Cuban friends/family complete with Aunts, Uncles, Grandmas, little ones, Brothers and Sister and they were able to help me when my brain wasn't working. The General Manager Juan Amer is an amazing man who makes the hotel run much more smoothly. And, who could forget about Sunian who ensures that every detail is just right and Yanara our breakfast cook who makes the best fried eggs, bacon and pastries. Everything that they do and the cleanliness of the place along with spectacular views makes this special treat of a hotel the destination of choice for those who appreciate the finner things in life. Now my only complaint is when I tried to exchange money at the front desk and they shorted me. When I pointed this out the added a 1000 Pasos immediately. Not sure if this was a mistake or intentional, but it rubbed me the wrong way. Please, take the time to see Habana it all its charm before progress comes along because if there is one thing that never changes is change and this city is about to change. You can feel it in the air.

In the month of January 2021, I had the need to travel to Cuba and stayed at the NH Capri Hotel when it was just re-opened with the necessary sanitary protocols. I can truly say that I spent a spectacular weekend without having reasonable fear of the pandemic, because since my arrival at NH Capri Hotel, I saw the work that the administration and their employees had made to have and keep everything very clean, tidy and sanitized! The services that I received at NH Capri Hotel were meticulous, with the usual quality and promptness! Thus, whenever I visit Cuba, I stay at this Hotel and to the satisfaction of its management and employees, I leave it on record, and I do it with great pleasure! I also would like to thank Mrs. Yamina and her staff who are always attentive to my needs! They really bring the culture of detail to life! I have expanded on my comment since as a consultant member of the ILO, I have seen how in recent times hotel services have affected the integral quality of the same (product) due to the COVID-19 pandemic; however, NH Capri is an example that even in these current pandemic conditions, you can give a first class service and I hope that the rest of the NH Hotels follow the lead of NH Capri!

I was here for three days and even the hotel is at low percentage for pandemic the services were of 100%.They served breakfast every morning very good coffee and nice service from all the girls specially Edy who is giving that plus that every body look for.They were fast service and breakfast was varied and good taste.The hotel is very clean and bar waiter as dining was closed due to pandemic brought us good tasty sandwiches and pizzas.There is a clean pool on roof which also have a good ambiance and service of beers and coctails.I really recommend this hotel

I stayed 4 nights at the hotel . Very responsive staff . Room was clean at a very high level. Cafeteria service is very good with a big variety of tasty food . Very good service especially by sonian and the other lady . I’ll definitely will come again.

Hello Good hotel I have been there 26 years ago and came back Best location and close to all the Vedado and center Havana places of interest. A good doctor care Covid Best 5 Stars guest service by Suniyan Hedz Good breakfast I’ll be back