TripAdvisor Rating
Based on 451 reviews
See all**Property Location**.With a stay at Hampton Inn Heath-Newark in Heath, you'll be within a 5-minute drive of Newark Earthworks and Heath City Water Park. This hotel is 2.3 mi (3.8 km) from Octagon State Memorial and 3.2 mi (5.1 km) from Heisey Glass Museum. Distances are displayed to...
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Disappointed
When my husband and I travel we usually stay in hampton Inn, holiday inn express or Hyatt place. So we know what to expect. Obviously not too many people traveling at this time so finding a room was easy. Checked in and asked about breakfast and they informed us we would receive a to go bag with small snack. Checked in late( around 10:30) and went to our room. ( looked like maybe six or eight people) staying there. Our room was clean and we unpacked. Unfortunately when my husband went to bathroom, the toilet was disgusting. It appeared to have not been cleaned. We didn’t report it as it was late and only staying one night. Next morning , we checked out and asked for our breakfast bag, and we were informed that they ran out. Really??? You had less than ten people and you ran out? We were informed we could go to Tim Hortons and get breakfast to go. We didn’t say much except to inform them of the dirty toilet. After leaving and traveling another 45 mins to find a place to get something, we were a bit aggravated about the hotel situation. I realize it’s not a big deal, but at the same time, in a time where it’s hard to get food service, I mean you couldn’t get us a bag together? I did email the hotel but they did not respond. Just wanted to say we paid a premium without breakfast and I think they could have been a bit more accommodating.
Service with kindness and compasion.
My wifre has Alzheimer's disease and tends to wonder and becomes confused. Several time the staff intercepted her and brought her back to the room or where I was at. They went out of their way to look out for her and treat the with kindness and compasion.
FREEZING POOL
My husband and I booked two rooms. One room was for us and another was for our son and grand daughter. We were supposed to have joining rooms and we didn't receive joining rooms. We did have rooms right next to one another. All four of us checked in January 24th and checked out January 26th. We tried to swim Friday night and the pool was FREEZING! There wasn't a maintenance person available Friday so we asked Saturday for the temperature to be turned up on the pool. The gentleman said he would do that for us and he did. Because the pool was so cold Friday it never got warm enough to enjoy it the rest of the weekend. The purpose for our stay was to celebrate the holidays with our son and grand daughter and swim (which was her request). Unfortunately it never got warm. Very sad that we went there to swim and couldn't use the pool!
Clean room & good free morning breakfast
Room was clean, staff at front desk was quite friendly and cordial at check-in as well as check-out. Buffet-style breakfast in the morning was quite suitable, and included hot food (omelet, meat) as well as cold (cereal).
Not as good as it used to be!
No more hot tub or morning to go bags or hot cookies! Remodel wasnt thought out very well as the bathroom sink floods the counter every time you turn it on. Skimping on what makes customers come back every year.