Holiday Inn Express & Suites Heber Springs

Starting at

$ 115

TripAdvisor Review

Based on 128 review

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This comfortable hotel is in Heber Springs. A total of 79 79 are available for guests' convenience. null can make good use of the wireless internet connection available at the public areas of the null. null are welcomed in a lobby with 24-hour reception. Holiday Inn Express Hotel & Suites Heber Spri...

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Property Info

This comfortable hotel is in Heber Springs. A total of 79 79 are available for guests' convenience. null can make good use of the wireless internet connection available at the public areas of the null. null are welcomed in a lobby with 24-hour reception. Holiday Inn Express Hotel & Suites Heber Springs understands that accessibility is important to all guests. For this reason, it features wheelchair accessible 79 and is fully adapted for easy access. Travellers arriving by car will appreciate parking available at Holiday Inn Express Hotel & Suites Heber Springs. This is an eco-friendly null. C...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Pool and wellness facilities
PoolOutdoor Pool
several
Elevator
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsIndividually packaged meals available for breakfastSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashMeal service changed to increase securityThe use of a mask is mandatory in the establishmentIn-room accessibilityReception (limited hours)Free breakfastWheelchair accessible bathroomTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Business centerElectric vehicle charging station

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    87

  • Very Good

    28

  • Good

    5

  • Reasonable

    4

  • Bad

    4

Travelers profile
  • Business

    23

  • Couples

    28

  • Solo travel

    3

  • Family

    54

  • Friends getaway

    9

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Recommended IHG ….. great points

Reviewed 20 november, 2021

People are great! Facility was welcoming- decorated for Christmas with special hot coco upon arrival. Nice touch. Clean, comfortable nice size room with standard amenities & responsible cleaning. Would recommend this property certainly.

Onewaymn

Very Clean

Reviewed 5 september, 2021

Clean - the type of place that could make me rethink my loyalty to Hilton. There is a good catfish restaurant walking distance away that is very good. Also a BBQ place that is closer that I did not try. There is a Daylight donuts and gas station next door.

Harry R

Very Disappointed in This Stay

Reviewed 19 april, 2021

To be transparent, I have stayed at this hotel previously with no problems, actually just 6 months ago. But this stay was NOT like my previous ones nor was it what I expect from IHG hotels as a Platinum Elite member. Also at the time of my review, I have left my name and number for the manager to contact me and I have NOT heard from them still to report these issues. First, I waited behind 2 other people for 25 minutes to check in. The front desk person was friendly but the process was not efficient and I guess no one else was working and that is a management problem when it is check in time on a Friday and only one person working. Second, both beds in our room looked as if they had been haphazardly thrown together, including the lower bedding being all out of order. It was hard to tell if the sheets were actually clean. When arriving back for our second night, our door was cracked open and we know we closed it but the front desk took no responsibility for this issue and did not care. Additionally, our room had NOT been cleaned and we had not been told it would not be cleaned. That needs to be clearly spelled out at check in, especially since you can request the daily cleaning...we need to be asked one way or the other. Then, none of our 4 room keys worked for that second night...so something definitely was wrong with our room. When I called the front desk about our keys not working, the phone rang at least 25 times. The girl finally answered but I know for a fact that she had been sitting downstairs across from the desk with a male who appeared to be her boyfriend, so she was busy with him and I was apparently disturbing her by calling the desk. She refused to bring us new keys. When I asked about the boy with her she stated he was a "guest." So either she is a very friendly hotel worker late at night, or she was lazy and lying. The breakfast was as expected and the same older lady was working it that was there on my previous stay. She was working very hard and really could have used some help because several people were waiting for their breakfast (they are still packaging meals to go). Then, finally the hotel was covered with signs stating that masks are required. Of the six hotel workers I saw over the weekend, the older lady serving breakfast was the only one wearing a mask. So, either take the signs down (Arkansas has removed their mandate) or if IHG requires them, keep them up but have your employees follow the rules. Hopefully, the manager will indeed call me and can rectify these issues so that they don't happen again. (also, the rooms were higher in price than 6 months ago, and we received less adequate service so that is an issue too)

familyis3

Good room , good bed, good overall

Reviewed 4 october, 2020

We’ve tried to stay in other places around town but the slight difference in cost isn’t worth the poor value. This holiday inn is nice, consistent, easy, clean, up-to-date, well appointed and worth the money. The simple breakfast during the pandemic is mediocre at best. We keep coming back; nothing in the area matches this place.

todolist

Under renovation

Reviewed 7 june, 2020

Hotel is clean and under renovation. We had a room with sleeper sofa. Room was recently renovated and very nice. The staff was having disagreements with workmen and cleaning people. They were nice to us.

Becky121212