Hotel Lucerna Hermosillo

Starting at

$ 83

TripAdvisor Review

Based on 206 review

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This hotel is located next to the government centre and is 10 minutes' drive from the airport. This upscale hotel features an outdoor pool surrounded by gardens and a restaurant. The spacious rooms offer modern décor with wood furniture. In-room media includes wall-mounted LCD TVs and an iPod dockin...

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Property Info

This hotel is located next to the government centre and is 10 minutes' drive from the airport. This upscale hotel features an outdoor pool surrounded by gardens and a restaurant. The spacious rooms offer modern décor with wood furniture. In-room media includes wall-mounted LCD TVs and an iPod docking station. The hotel has a state-of-the-art gym and a business centre. Guests can arrange tours and reservations at the concierge desk. The onsite restaurant serves Mexican and International cuisine. It is open all day and provides 24-hour room service. The Bar features signature drinks and live mus...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
Outdoor Pool
several
Elevator
Reception services
Concierge
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentMasks available to guests24 hour receptionProtective clothing available for guestsFree wireless internetGloves available to guestsDry cleaning / laundry servicesFast check-inIn-room accessibilityBabysitting or childcare (surcharge)Support for excursions / ticket purchaseMultilingual teamQuick checkoutBreakfast available (surcharge)Bar / LoungeTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. This guesthouse also features complimentary wireless Internet access and a pTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and bab

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    97

  • Very Good

    87

  • Good

    6

  • Reasonable

    7

  • Bad

    10

Travelers profile
  • Business

    118

  • Couples

    27

  • Solo travel

    9

  • Family

    24

  • Friends getaway

    12

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great location and vaule

Reviewed 25 june, 2021

The staff was very professional and efficient. Much more superior that what I am accustomed to when traveling in Mexico. The location was perfect for my trip and the price was good as well. I shall return!

Dougzihua

Know before you go

Reviewed 17 february, 2021

We came to spend a few days in Hermosillo with our friends for good food and fun. We made reservations that afternoon, and spoke with the hotel staff on the phone. No mention of any issues. Upon our arrival the front desk handed us a piece of paper to read telling us the there is no gas from texas due to the inclement weather in texas. As this is true, and has been in the news all week, they took their story a step further and said that the whole city is without gas therefore not a single hotel in Hermosillo has hot water!! Well being savvy adults we decided to call around and see if this is true. We contacted the closest hotel to Lucerna and when we asked if they have hot water they were taken aback and said of course they do, and could not understand why we would ask such a question. We quickly cancelled our reservations and went to the Hilton that we called. It is appalling for a hotel to lie to its customers just to keep them from leaving. They have lost our business for a lifetime!

funn2go

Take off that mirror, please!

Reviewed 10 january, 2020

Have you stayed with us since our renovation?", asked the gentleman at the front desk. My husband had, but not me, so I payed close attention to the improvements. The lobby, restaurant, bar and business center looked the same. When we came out of the elevator at our floor, I sensed the classic smell of new carpets. I didn’t like much the spotted pattern, because the installers didn’t take the time to match the patches. In the bedroom, I noticed a new wood-like floor with a rug, a nice padded bedhead, a new modern armchair, no longer with footrest. Hanging and accent lamps replace the night tables lamps. There are new drape curtains and a blackout electrical curtain that comes out of its rail easily; in that case, turn it up and down several times, until in falls in the rail again. The switch is on the night table closer to the window, on the bed side. A new lighted mirror in the bedroom looked beautiful during the day, but at night it became a nightmare. It has a stand-by glowing blue light, the kind of light than can be seen with your eyes closed. I tried to dim it, turn it off or disconnect it, but the mirror was built in the wall. I had to buy black cardboard and tape to cover it because it was really annoying. The new TV is a smart one, so you can open your streaming accounts. There´s still no mini bar and now the coffee pot is gone. I wonder why... .That´s why the first night, we ordered refreshments from room service. Oddly, the attendant asked for our payment method. "Charge it to the room" I said. "I have to ask if that is possible", she replied, and put me on hold for 4 or 5 minutes. She finally complied.

RicherTrips

Clean, comfy, central

Reviewed 22 december, 2019

Very much enjoyed our stay here. The rooms and public areas were beautifully furnished and, except for a little dust under the dresser, clean and very comfortable. The staff was extremely friendly and helpful and accommodating of special requests. The hotel is not far from several great restaurants and shopping areas. Will stay here again.

anaz545

Great home away from home

Reviewed 16 august, 2019

Great hotel for those business travelers out there. The staff is warm and welcoming. I was greeted every day when I returned from work. The bar tender Alex knew my name and drink every evening when I went to the lounge for dinner, the security guard Andre made me feel very safe and our concierge Faviola was absolutely amazing! She helped me get around town and when I had a free weekend, Faviola arranged for me to go to San Carlos for boating, snorkeling and kayaking. Her positive attitude is contagious and hospitality went above and beyond.

Nicky S