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Facilities Services and facilities at the hotel include currency exchange facilities, a restaurant and a bar. Guests can buy holiday mementos from the souvenir shop. Rooms All rooms feature air conditioning and a bathroom. Features include a safe, a fridge, a telephone and a TV. In...
More about the hotelFacilities Services and facilities at the hotel include currency exchange facilities, a restaurant and a bar. Guests can buy holiday mementos from the souvenir shop. Rooms All rooms feature air conditioning and a bathroom. Features include a safe, a fridge, a telephone and a TV. In each of the bathrooms, guests will find a shower and a hairdryer. Sports/Entertainment Guests can enjoy their free time with the range of sport and entertainment options available. Various refreshing drinks are available from the poolside bar. Leisure options available to guests include pool/billiards. Further available options include a disco.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
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Based on 70 reviews
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Customer Friendly Hotel
These reviews are a little difficult. This is not a 5 Star hotel but we couldn't find fault with any part of our stay. Our room was upgraded to a suite, which was perfect. The main restaurant had an excellent selection for their breakfast buffet. Lunch was good, but we didn't get a chance to try dinner. Pool was being enjoyed by many (not us). Renovations were underway in a couple of areas, although it didn't seem to affect the hotel operation in any way. Staff was excellent, very friendly and helpful, 5 Star people. Don't go there expecting a 5 Star hotel. Expect good service and a reasonable price and you will enjoy your stay.
No to stay for long
The resepction services was good and polite, the room was nice and comfortable but not very clean, the pool’s water almost to get green, the old barman at the bar with very bad mood and not intención to serve but instead to charge, the restaurant very nice with good atention of the waiters and the food was good but minimalist at the breakfast so we end up hungry but I can’t tell you about lunch or dinner becouse we went out.
Hotel was ok for one night. Bar and pool already closed at 9pm
Ok for one night. But the supprt of the desk personal for the taxi reservation was bad. I had asked for a taxi reservation to the Viazul station for the next morning. Information about approximaty price was not possible. Ok, i assumed less than 5km shouldn't be more than 5 CUC. Taxi driver was there on time but requested 15 CUC. Told me that there is a new bus station. We contacted the lady at the hotel desk. She confirmed that the new bus station is now outside of the city and the price is ok. Arriving at the Viazul station we recognized that it is the same as 4 years ago. Just 5 km from the hotel. Usually the hotel personal should support their guests, but not taxi drivers requesting unfair prices. Here it is the other way around. Quite bad.
An excellent venue for lunch
My group of three adults and one infant enjoyed a very tasty lunch at the main restaurant in this hotel. Service from Restaurant Manager Emilio was prompt, friendly and efficient, and the meal was delicious and well-presented. The restaurant is spacious and air conditioned, and is adjacent to the newly-rebuilt pool. The extensive breakfast buffet is also served here; during previous stays as a hotel guest this was excellent.
Ok for one night
I stayed for one night in Villa El Bosque in Holguin. The rooms were clean and the shower was nice. However the rooms needed some maintenance. Because of our short stay we couldn't use the swimming pool but it didn't look very clean. Breakfast was ok but nothing special.