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El encantador hotel está situado en una zona magnífica para visitar las montañas de Virginia Blue Ridge Mountains o las históricas plantaciones. Este hotel está situado cerca de las atracciones regionales de Roanoke y algunas universidades. Muy cerca hay una gran selección de restaurantes. Este hote...
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El encantador hotel está situado en una zona magnífica para visitar las montañas de Virginia Blue Ridge Mountains o las históricas plantaciones. Este hotel está situado cerca de las atracciones regionales de Roanoke y algunas universidades. Muy cerca hay una gran selección de restaurantes. Este hotel, restaurado en el año 2005, tiene 3 plantas en las que se reparten un total de 77 habitaciones. Cuenta con un hall de entrada, un área de recepción abierta las 24 horas del día, guardarropa, caja fuerte de alquiler y un ascensor. También tiene a su disposición una lavandería, que puede utilizar ab...
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TripAdvisor
Excelente
661
Muy bien
278
Bueno
91
Razonable
50
Mal
26
De negocios
119
En pareja
294
En solitario
68
En familia
499
Con amigos
50
Calidad del sueño
Habitaciones
Limpieza
Relación calidad-precio
Servicio
Ubicación
Opinión escrita el 4 de Novembre de 2018
¡Qué agradable es llegar a un hotel y tener estas buenas sensaciones! Limpio, elegante, moderno y con unos recepcionistas más que agradables. La habitación era enorme, con mucha luz y con una salita independiente. Lástima que solo estuvimos un día allí. Presión de agua en la bañera y buen secador de pelo. La piscina cubierta, también muy bien.
785
Opinión escrita el 20 de Septiembre de 2021
Kelly at the front desk was absolutely wonderful!! She's very pleasant and professional. Thanks for your kindness!! I pray that happiness follows her all the rest of her days!!! The room was clean and well kept. The staff was nice as well...
ROBIN J
Opinión escrita el 28 de Agosto de 2021
I cannot recommend staying here. The place is dirty (rooms & hallways). The staff is so rude and unprofessional. If they would hire some friendly people and give the place a good cleaning it would be a nice place to stay. I would definitely be looking at other hotels in the area though if I ever get back this way.
Crystal H
Opinión escrita el 6 de Agosto de 2021
Even though the Priceline advertising photo of the Queen suite showed two Queen beds and a pull out couch and my confirmation email stated that the room would sleep six there is really only one queen bed and a very uncomfortable double sleep sofa. The gentleman at the front desk did nothing to solve our problem caused by the false advertising and admitted that he had heard that before about Priceline being misleading. I asked if we could have a roll away bed to help solve our problem and was told yes but that was never delivered either. When we pulled out the sofa bed there was already used sheets on it complete with several hairs proving that the room was not properly cleaned. The carpet was soaking wet in a four foot by four foot square in front of the air conditioner. Also they only give you three towels and wash cloths for a room that was falsely advertised to sleep six. Beware breakfast is not a continental breakfast it is a frozen breakfast in a bag. Horrible experience! Will not ever stay at a Country Inn and Suites again.
kricon79
Opinión escrita el 31 de Julio de 2021
I had a suite and was told they had a maintenance issue. 2 days later the maintenance man came to our room and stated there is a leak in the room below and indicated the ceiling was about to cave in. Upon looking at our bathroom he stated it must have been us taking a shower with the curtain out. I immediately told him that was not the case as we had not taken a shower. The issue was dropped without further comment. We checked out several days later and learned later they charged me $250 for damages. I never seen any damage, my bathroom floor was dry, the shower curtain was dry , there were no wet towels . We clearly did not cause the problem, if there was ever even a problem to begin with then it was with the internal plumbing. No manager or staff ever discussed any of this with us except the maintenance man when he came to the room and of course he did not discuss any charges due. They simply kept the deposit I had to put down because I was local (which is completely ridiculous as well). I knew nothing of this until I saw the money had not been returned to my account. I have enjoyed staying at this hotel many times in the past without any complaint. Never again! There was also a particular front desk attendant who was extremely rude and there was one who was wonderful and so helpful, her name was Shelly. I fully expect to speak with a manager regarding this and get a refund on my deposit. It is wrong for them to steal my money.
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